Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- |
- SKU:
- 6386391
Customer reviews
Rating 4.6 out of 5 stars with 3278 reviews
(3,278 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Features4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung 27” display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2! Outstanding display and resolution! I’m glad decided to invest a little more in Samsung rather than cheaper ones.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great would definitely recommend. No issues at all.
I would recommend this to a friendRated 5 out of 5 stars
4K Monitor, excellent deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbeatable price. I bought this OPEN BOX for $200! Excellent condition, no accessories missing, 4K Monitor for $200, can’t find that anywhere specially Samsung. I mainly bought it for my 4K security cameras and since it has 2 HDMI inputs I can use it with my iMac as a second screen.
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the perfect budget 4k monitor. I use it mainly for music production and some occasional gaming
I would recommend this to a friendRated 5 out of 5 stars
Great monitor!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new monitor so much! It’s bright, the colors are vivid, and the frameless bezel is sleek! The only problem I ran into is mounting because of the recessed vesa area, but it still worked.
I would recommend this to a friendRated 5 out of 5 stars
Very good monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really nice monitor and it can be use with two computer as two hdmi input also there which is very nice feautures .. best 4k monitor in this price range
I would recommend this to a friendRated 5 out of 5 stars
Compatible with apple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love my Samsung Monitor. I had great customer service... I told him what I wanted in a monitor. Had to be compatible to my Mac Mini..he definitely guided me in the right direction.. great choice. Thanks BB.
I would recommend this to a friendRated 4 out of 5 stars
Not good for bright lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv isn’t compatible with The Bose sound bar, the bass doesn’t work. The screen on the tv is too reflective and I can’t watch it without turning off ceiling lights. The screen also reflects lights from closed curtains during the day. I will buy an OLED next time.
No, I would not recommend this to a friendRated 5 out of 5 stars
This is my 3rd monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this model, i got three of the same model of my triples monitors setup.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 28” Monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent UHD4k monitor great for gaming. I’m really happy with this product.
I would recommend this to a friendRated 3 out of 5 stars
Going to LG 27"4K
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going back to the LG 27" 4K Monitor -Panel may be decent, but chassis and stand are cheap -greater IPS glow than the LG 27" 4K Monitor -MacBook Pro connected to this and this is just average, won't complain too much as the price is not outrageous but - there are other options
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Rated 4 out of 5 stars
Good not perfect. White lights at edge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great high resolution monitor for this price! However, there’s an obvious white area when the screen is black. Not too visible during normal use but still annoying when you’re watching something with a dark background
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Value, Beautiful Screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic monitor. Sharp as can be, and it really brings out the beauty of the MacBook I have even as an external monitor.
I would recommend this to a friendRated 5 out of 5 stars
Great monitor for a low price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is very good it has a single button on the bottom which is used to control all the settings and you have to swipe your finger around it in order for it to work
I would recommend this to a friendRated 5 out of 5 stars
Samsung HDR Monitor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this monitor. The video quality is good but the only thing I wish for if it was curved.
I would recommend this to a friend- Cons mentioned:Stand
Rated 2 out of 5 stars
Mine fell on top of me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is nice, price is acceptable, but the stand it comes on is rickety. No cords, bumps, and this monitor fell on top of me breaking. I need a new monitor now. Mount this monitor if you care about it's survivability. Barely hit the keyboard and marked the screen but resulted in a serious crack and damage, which will probably cost more to repair than the actual product. Also, this monitor is HEAVY
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Bad build quality, damaged product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was defective when unboxing. There is ripped-off paint in the front which looks ugly. You can't stop looking at it as it's right in front of you. Since this is a big screen, I was hoping to mount it but It's a nightmare. The weird curved back makes it really hard to use any regular mount. I can't find the mount for this monitor on amazon as well. The materials and build quality are very poor. I'm returning this back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your review on this model. I am sorry to hear that the product was damaged when opening the box and the issues you had with mounting.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
-Samsung Monitors
Rated 5 out of 5 stars
Awesome Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for a great price! You will not be disappointed!
I would recommend this to a friendRated 1 out of 5 stars
Great Disappointment with Best Buy’s Open-Box Proc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the chance to try the product I ordered due to the following unboxing experience. When the package arrived at my door, I already had a bad feeling. Honestly, I can’t even call it a “box.” It was so poorly handled and damaged that it barely resembled secure packaging. Despite my doubts, I decided to open it, hoping that the product inside might somehow be intact. But, unfortunately, it was just as I feared. The monitor was completely broken: The front and back panels were detached. The corners and side plastics were riddled with cracks and chips. I was so upset by this that I couldn’t even continue unpacking to assess it further. This experience has left me incredibly disappointed in how Best Buy handles the products they sell. I ordered an “Open-Box Excellent” item, expecting something “like new,” as advertised. Instead, I received a severely damaged product in unacceptable packaging, suggesting a lack of care both for the item and for me as a customer. This was my first (and likely last) time purchasing an open-box item from Best Buy. I hope they take this feedback seriously and improve their processes to prevent this from happening to anyone else.
No, I would not recommend this to a friendRated 5 out of 5 stars
Picture perfect for 4K cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor. I'm using it for for 4K surveillance camera set up. I have a 6 camera set up and the clarity is great. Wall mounted and light weight.
I would recommend this to a friend


























