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Customer Ratings & Reviews

Your price for this item is $73.99
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The comparable value price is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 3278 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,278 reviews
  • Rated 5 out of 5 stars

    Good price at BestBuy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Much cheaper than other websites. Real 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price to buy a 28’ monitor with this high resolution

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Display great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is great but overall I didn't like it because of the stand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great monitor, while it lasted.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, but a wide, dark vertical line appeared after 4 months use. I am guessing led backlight failure. Had to send it to Samsung for service. We will see what happens. Luckily, I have a spare monitor….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing tv at first. software lags here and there. universal remote stopped working with my directv receiver. idk what happened tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best monitor owned ! perfect quality ! 4k is truly amazing on this monitor , good gaming monitor as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good as long as not planing to use vesa mount

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is worth the price as a single monitor, however if you are buying it to pair with another monitor or vesa mounting it, both it’s height and vesa platement make using it with other monitors hard. Still, happy with the price I paid ($180 open box).

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had an overall positive experience with your ViewFinity Monitor.

      We appreciate the feedback you have provided. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung. Samsung

  • Rated 3 out of 5 stars

    Maybe I got a bad one..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, refresh rate is excellent. I'm not a PC gamer by any means, but it was pretty obvious that the advantage the higher capability of fps was significant compared to a regular tv. My *only* complaint is that the monitor seems to be heavier than anticipated. The monitor droops unless I have this shot glass for it to rest upon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Be Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this monitor the quality is exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good monitor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is awesome. Does great for my Xbox One & my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised it is very good I don’t know just simply love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdr, Picture quality
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Great panel and colors Spartan everything else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This panel has excellent colors, I took back a Dell 32 inch 165 curved with HDR, this is 10 times superior. Unlike the Dell you can also change the color, brightness, and contrast while hdr is on. Hdr looks excellent on both my Radeon 5700xt with free sync, and my play station pro. Eso for play station looks really nice with HDR and 4k on. The input lag on this and response times are both great, I am not sure of the exact numbers, but I usually use Mario 2 as a indicator for me. If there is any noticeable response time or input lag I always die in the first levels. There are minor settings, but this out of the box is excellent and nothing really needs to be changed, other than if you like cold or warm. There is obviously ips glow, and back light issues but all monitors have horrid garbage back lights. I have tried up 32 1080 ips, hp 24 1080 ips, Samsung qled 144 hz27 curved qled horrid color VA which was the worse back light bleed out of them all, asus 24 144 hz tn horrid colors on that one, and a Dell 32 inch curved which not only had a horrid back light but the colors were terrible. This monitor you can't see the ips glow or the back light bleed in game, with a light on, unlike the VA panels which look way worse, they are not like a VA panel tv with good uniformity. If you want a good back light you either gotta go with a Vizio TV or oled, monitors for some reason fail bad at it. The stand is garbage on this monitor it doesn't do anything poorly made, and it's made of cheap plastic. The hook ups are hard to get to and the werid circle thing in the back is kinda hard to put a wall mount on. I am only interested in color though so that's meaningless to me. The controls are very easy to use and I have never accidentally hit something I didn't want to, unlike the garbage dell that has like 6 buttons that don't line up. This has a simple joystick in a great spot right under the monitor. This is my favorite monitor u have ever had, and is a excellent choice for PS4 or xbox, and definitely a good choice for ps5 and the newer Xbox. It is also a great monitor for Radeon card owners . Not sure if Nvidia work with freesync. On PC Radeon it seems to work with 12 bit 422 hdr looks great. Now if you want better looking text go rgb 8bit. I prefer the HDR 12 bit tho, but text definitely looks better with rgb by alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and price!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience with the monitors has been excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Don't forget the pineapple cans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll need the cans to prop up the monitor after the crappy monitor stand breaks. I purchased this monitor exactly one month and one day ago. Today I gently nudged it back to line it up with my other monitors and the stand SHATTERED. It didn't just crack, it fell to pieces - see the picture. Looking pretty professional to have pineapple cans holding up my monitor. Conveniently past return date to Best Buy. I'll get on to Samsung support but I suspect pineapples are in my future. Seriously don't buy this monitor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered stand issues with the Samsung 28" Viewfinity Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. We will work to make sure that pineapples are not in your future :) Samsung

  • Rated 2 out of 5 stars

    Screen Brightness Issue

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor on April 30, 2020 for $379.00 (pre tax). It’s been good until recently I found there is a wide strip that is slightly brighter than the other areas. See pics ( area between arrows is brighter than the rest of the screen. It’s a bit hard to see but it is there). I thought it was the light in my room so I turned the light off took another pic and it is still there. I’m disappointed because I paid so much for this monitor that I’m expecting a solid quality. In just 11 months it’s failing me. It’s not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kevin,

      I am very sorry for the lines on the screen that you have encountered with your Samsung - UR55 Series 28" Monitor.

      Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
      You can reach us via any of the below options:
      If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    The perfect addition for your home rig.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good monitor. I have three(3) of them at home, and two(2) at work. For the money, you can not go wrong. I have combined three at home, by rotating two of them and centering the third. The level of productivity increase is unreal. The nature of my work requires me to be monitoring different dashboards and data streams.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good but . . ,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent monitors— I bought 3 for my Mac Studio set up. I should have done more research— get 27”, NOT 28” monitors if are doing multiple screen set up with Mac Studio. It has to do with scaling issues— if you’re just getting one, it’s a decent monitor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Use it if don’t need the HDR.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK without HDR and terrible with HDR. Connected to my Mac Mini M1 via HDMI 2.0. When HDR is on the screen is too dark and HDR video colors are… check screenshots. Just remove the “HDR” from the model name, turn off it from the display settings and everything will be “fine”.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Niko,

      I am very sorry to see that you have encountered HDR issues with the Samsung - UR55 Series 28" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung

  • Rated 1 out of 5 stars

    Extremely poor customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was chipped out of box. Functions, but cosmetically compromised. I tried to return the next day, but was refused under guise that it is impossible that this came from the factory this way and that I must have done something to cause it. He said-she said. They win. I guess I need to videotape my unboxing of anything over $50, but I guess even then they would say it happened during transport. At this point BB is at the bottom of my technology purchase options.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review on this ViewFinity Monitor.

      We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      We also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 2 out of 5 stars

    Pixels die while watching YouTube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I watch YouTube some of the pixels go out on the bottom of the screen I switch monitors to see if it was YouTube or my ps5 but it’s just the monitor really upset since I spent $350 of my hard earned money for this to happen 1 month after getting it and now I can’t return it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wyatt,

      I am very sorry for the dead pixels you have encountered with your Samsung - UR55 Series 28" Monitor.

      Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
      You can reach us via any of the below options:
      If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      Samsung Monitors Samsung