Customer Ratings & Reviews
- Model:
- LU28R550UQNXZA
- SKU:
- 6386391
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28” ViewFinity UHD IPS AMD FreeSync with HDR Monitor's picture quality, color vibrancy, and value for its price, frequently praising the HDR capabilities and ease of use. However, some users express concerns regarding the refresh rate and the monitor stand's sturdiness. Additionally, the lack of built-in speakers and the placement of the VESA mount have drawn criticism, as has the input switching mechanism.
This summary was generated by AI based on customer reviews.
Good for the money however
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I had this monitor and it worked I really enjoyed it! Picture was great. However about a week after I purchased it, the right half of the screens backlighting went out. My only other gripe with this monitor was, if you're going to mount it, be aware that you may have to rig it a bit. The circle recess in the back didn't allow the square bracket mount to sit flush to the back and that was quite bothersome as well. I exchanged this for the LG Ultragear 24" 4k with the 1ms response time for $80 extra. I think the issue I had was simply a product defect and doesn't speak to the overall quality of the brand/model. So I would say if you're looking for a 4k monitor in the upper $200 to low $300 range, this is a good choice
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Pros mentioned:Picture quality
Great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is crisp and clear and is perfect for my home office.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Picture Quality. Also looks very good! Highly recommended.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and the picture looks good. Works with my ps5.
I would recommend this to a friend good monitor for office use (maybe more?)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not super techie so I can't speak to all the whistles and bells but - this monitor has been great. Been using it for a couple months now, it turns on and adjusts real easy, it's nice to look at, no glare or resolution issues.
I would recommend this to a friend- Pros mentioned:Picture quality
I approve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, not the greatest but will get the job done.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. 4k videos look great. Have 2 monitor setup with laptop.
I would recommend this to a friend Great but not perfect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Everything is good about this. However the one thing I don't like is that the base position is 5 degrees forward which looks kinda crappy. So if you buy it your gonna have to push it back a little so it's level the floor.
I would recommend this to a friend- Pros mentioned:Picture quality
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! No issues! The size is great as well
I would recommend this to a friend - Cons mentioned:Refresh rate
Constantly adjusting brightness and contrast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly adjusting brightness and contrast: I returned mine. It wasn't defective, just a bother to endlessly tweak for (i) day trading at one moment and (ii) reading & writing at the other. And I still prefer the default vibrancy of my ViewSonic. For gaming only, this is decent, but note that it's only 60Hz.
No, I would not recommend this to a friendBrand response from Samsung
Posted .4to25characters,
I am very sorry to see that you have encountered issues with the Samsung - UR55 Series 28" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Pros mentioned:Picture quality
Powerful. Excellent graphics.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great display. Sleek. Excellent graphics. Highly recommend.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent with one minor flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful monitor, great colors. Very rarely cuts out. But it does so only 4 stars
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung UR55 series 28 4k uhd monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality , very clear, easy on the eyes, very nice size
I would recommend this to a friend Stunning displays
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are gorgeous displays. My new laptop has a 4K display and my previous external monitors just could not provide the clarity I wanted, so I got two of these and man what an upgrade!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect as a side monitor to watch YouTube Netflix and stuff
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this for music production and it works great! The cable holder in the back is really nice. I bought a speaker system so I didn’t need any speakers installed in it. Very easy to set up and nice it came with an HDMI cable
No, I would not recommend this to a friend- Cons mentioned:Refresh rate
Great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for 4k and 1440p gaming even if the refresh rate is 60hz
I would recommend this to a friend - Pros mentioned:Ease of use
Overall a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed by the ease of setting up and use. I would definitely this product.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tv, the pitcher quality is perfect. Great price too
I would recommend this to a friend Samsung 28inch 4k monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little 4k monitor. Very crisp picture, goes to sleep properly, doesn't use a lot of power whether on or off. This monitor is being used to monitor a slew of outdoor surveillance cams, in 4k resolution. It is powered by a Gigabyte RTX3060, and works great. Good gaming monitor as well.
I would recommend this to a friend