Customer Ratings & Reviews
- Model:
- RF29A9671SR/AA
- SKU:
- 6448511
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center for its spaciousness, beverage center, and ice maker. They appreciate the extra space it provides, the convenience of the beverage center, and the dual ice makers. However, some customers have expressed concerns about the fingerprint resistance of the exterior and the limited adjustability of the shelves.
This summary was generated by AI based on customer reviews.
Dents , Scratches and fingerprints everywhere
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a shame at this price point. Had since October and already countless scratches and dents and completely smudged up by the end of every day. Old fridge was 15 years old had none of these issues (that i could see anyway, although it was white in fairness)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Keeping a fridge looking new is everything, SimonC. We've shared some tips for the proper cleaning of the refrigerator!
Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet),
plastic parts, door, and interior liners, and gaskets. These can scratch or damage the material. Learn more from these details.
You may watch our youtube videos about "How to clean your Samsung refrigerator":
https://www.youtube.com/watch?v=Gw_NOk1rLAY
https://www.youtube.com/watch?v=Zd0-HIDDrM0
https://www.youtube.com/watch?v=vWp2bnE3uhQ
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145316427, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung fail
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaking for a month which is a month after installation and no help from Samsung. The company assigned to fix has cancelled two service requests and says parts not available. Oddly, how would they know because they've not come to see the broken fridge. Unacceptable to pay for a fridge that leaks and nobody will help address.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MathewC,
We know how it is to have a leaking refrigerator. Let us help
Here is a link for troubleshooting steps for leaking refrigerators, kindly choose the corresponding one that matches the situation of your refrigerator.
Water leaks in a Samsung refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146576999) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsung 4 door refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so thankful to get the new refrigerator before Thanksgiving you saved our Thanksgiving. Thank you sooo much.
I would recommend this to a friendBest option for an organized freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator especially the well organized freezer. That was the main attraction for picking this model
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is absolutely amazing! We are thoroughly satisfied with the product and the purchase experience.
I would recommend this to a friendIce maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about a year the ice maker started dripping ice into the trays. The water freezes before getting to the ice tray making ice cycles. Ice trays also dump ice at random into freezer. Good fridge overall.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Better than what we had before. Have to give it more time to find cons.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent so far but it’s also brand new,,, let me review it 30 months from now
I would recommend this to a friendBest Buy needs to do better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy didn't remember to take this out of demo mode so all the food went bad. When I contacted them, I was told I would have to drive to the store ( an hour each way ) to discuss it with them. This isn't a knock on the fridge but a knock on Best Buy for not standing behind the mistake they made.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand where you're coming from. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
Nice and affordable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator and worth the price for. Recommend it
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge It’s my 3rd Samsung fridge so I hope this one won’t break.
I would recommend this to a friendNot worth dealing with Best Buy any longer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker does not work, Store doers not answer phone. NEVER AGAIN. Best Buy Phone sends you to India. Really bad experiance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as your ice maker does not work and no one was able to help you fix the issue. We appreciate your patience in dealing with the situation and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on the issue. Just click on what is your ice maker doing.
I also recommend you watch the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain your Samsung ice maker.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144509247.
-Noraina
WORST PURCHASE EVER IN MY LIFE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT EVEN 24 HRS....I CHECKED NO ICE CUBES, WOKE UP THIS MORNING STILL NO ICE CUBES IN BOTH BINS..THANGIVING COMING UP GOT 20 FOR DINNER AND NO ICE CUBES IN HAWAII!!!! FIX THIS BEFORE THANGSGIVING
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know the importance of a refrigerator with a working ice maker. We'll be pleased to help with your Samsung appliance.
As per checking, after you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice-making and to keep the ice bucket full of ice.
For first-time use
• Let the ice maker make ice for 1-2 days.
• Discard the first 1-2 buckets of ice to remove impurities in the water supply system.
You may also check page 59 of the user manual for more information about diagnosing the ice maker.
https://downloadcenter.samsung.com/content/UM/202205/20220525154141895/RF9000A_DA68-04023H-04_EN_MES_CFR.pdf
I recommend checking the links below to troubleshoot the ice maker if the time frame has passed.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
https://www.youtube.com/watch?v=rArwTN_yhCc
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145168995) to help our team pull up your information when you message us.
Thank you!
-Angelica
Refrigerators
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker does not last very long 1 yr and it broke
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GabrielaD,
We can imagine what you have gone through with your fridge. We will do our best to make your experience better.
We recommend checking the resources below to help you work on your icemaker. Please watch the video and kindly click on the embedded words for more information.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146545381), and it will help our team pull up your information.
^Rodel
Bad engineering
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware the beverage door shuts while your putting food in the fridge!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. We appreciate your review. Let's go ahead and check the reason why the door is closing.
A correctly "leveled" refrigerator is not level from front to back. Refrigerators are designed to tilt back slightly, which helps the doors to close by themselves and helps with draining. This will help close the door automatically and prevent the other door from opening. Please check this link for details.
How to level your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00062321/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1145093056) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Missing trays
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with missing trays Calling to get trays, have spent 3 hours eith samsung on the phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Note, I realize that you received a Samsung Refrigerator that was missing items from purchase. I would like to make sure that you are getting the most from your new unit. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number1143537290#. We would like to welcome you to our Samsung family. ^Brad
Not happy with this one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are currently on our third refrigerator in this model. We’ve had two brand new ones delivered and now getting a third. I don’t know what Is going on with Samsung but we are not impressed. We are forced to buy the Geak squad protection plan because of al the anticipated fixes we’ll have with this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We apologize and understand that you got the extended warranty in case something happens in the future with the fridge.
Please reach out to us directly on the following options.
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, give them this number (1144907890) to help our team pull up your information.
Have a great day.
^Charles
- Pros mentioned:Ice maker, Space
Awesome fridge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It's beautiful and has so much space. Having the option for the bottom lower right section to be freezer or fridge is awesome. It has a lot more space because of the french door design and you can see everything when you open the doors instead of digging around for what you want. The 2 different ice cube sizes are also a plus. Always cold pitcher of water and the spout inside the top left door. All the bells and whistles that we wanted.
I would recommend this to a friend - Pros mentioned:Beverage center
Good appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It met all expectations. We bought this during black Friday.
I would recommend this to a friend Samsung 29 cu ft 4-Door Flex
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having four doors and a flex zone make this a great option.
I would recommend this to a friend