Customer Ratings & Reviews
- Model:
- RF29A9071SR/AA
- SKU:
- 6448513
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the ice maker, ample space, and overall size of this 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker. Many appreciate the design and ease of use, including the convenient temperature controls and flexible storage options. However, some users note that the fingerprint resistance is not as effective as advertised, and there have been reports of water leaks. A few customers also mention concerns about the susceptibility of the stainless steel finish to damage.
This summary was generated by AI based on customer reviews.
Great refrigerator but ...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very handsome. It also has exceptionally ample door storage and interior space. The lighting is very good. The flexibility to use one compartment as freezer, meat temperature or vegetable temperature is outstanding. However the water/ice features did not work in the two refrigerators that were delivered. Therefore, sadly, I have given up on this model
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We appreciate you taking the time to leave us a review on 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker. We are pleased to hear how happy you are!
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Here are the common fixes when the ice maker is working.
Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Cooling Off mode (Demo mode) on your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00048861/
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF29A9071SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Please get in touch with us via one of the following options for further assistance:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144640461
Have a great day.
^Charles
- Pros mentioned:Ice maker
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ,i wanted the ice maker inside,with nice pitcher of cold water
I would recommend this to a friend - Pros mentioned:Capacity
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my large fridge smaller freezer need in my new kitchen
I would recommend this to a friend - Pros mentioned:Space
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious with the ice and water on the inside.
I would recommend this to a friend beautiful exterior, but issues internally
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get my new refrigerator. I like the interior size and convertible feature. But less than a year old and the bottom corners began chiipping. After the 1 year warranty ended, the ice maker started leaking and the ice trays produce a large block of ice instead of small nugget ice. I regret not buying a protection plan for this applicance, but at almost $3,000, I expect it to last for many years in good condition. I cannot in good faith recommend this appliance, as lovely as it appears on the exterior.
No, I would not recommend this to a friend- Pros mentioned:Ice maker
New fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice very roomy, and the ice maker is better than I thought
I would recommend this to a friend A defect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A crack at inside wall was found during installation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our
BestBuy Customer Service department at (888) 237-8289, available 24 hours a day for feedback on the damage to the unit during installation.
Have a great day.
^Charles
- Pros mentioned:Space
Bad refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it was plugged in it didn’t work. A tech had to come out twice to fix it. Went without a refrigerator for 11/2 more weeks
No, I would not recommend this to a friendBrand response from Samsung
Posted .LeonardNichols, we understand your frustration about your fridge not working. We want to speak to you directly to provide support and see what options we can offer to fix your fridge.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147243040) to help our team pull up your information.
Have a great day.
^Camille
Water everywhere
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience so far. A few hours after installation we discovered that the water wasn't flowing to the ice maker but was leaking under the crisper drawer and pooling under the fridge. We shut off the water supply and are waiting for a repair person to come out asap, which in this case is 5 days later. The fridge is nice otherwise, but don't let the installer leave until you verify that the filtered water and ice maker function without flooding your kitchen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kristin! That definitely sounds like a very stressful experience. We're glad to hear you're on the right path to getting this resolved, and appreciate your patience. If you have any other questions or concerns, you can always reference ticket number 1143709354, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Awesome item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THIS STYLE. I bought this for my new kitchen and was not disappointed. There are no handles which provides a sleek and elegant look. The set up was easy and once installed I realized there was wifi! Unit also came with lots of plastic storage bins.
I would recommend this to a friendFirst fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned not what i wanted i wanted this type of fridge but with a interactive screen
I would recommend this to a friendThank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe how good this refrigerator is I can't believe how long it took me to get one now that I have it I'll never go without a great federator again this is the best Sampson yet
I would recommend this to a friend- Pros mentioned:Ice maker
Wrong ITem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I order the french door one but received the wrong model wrong refrigerator. waiting for bestbuy to contact me with an update on the correct refrigerator order. Overall refrigerator is nice
I would recommend this to a friend So far so good!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good but we use lots of ice and seem to keep running of it. We got the fridge without the computer door, just plain.
I would recommend this to a friendGrandkid approved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the more fridge space, no handle look is awesome and im able to keep the lower fridge section loaded with the kids stuff that they can reach!
I would recommend this to a friendRefrigerator Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new fridge. Tons of space and the water pitcher in the door is awesome!
I would recommend this to a friendNever again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have not received this item. Delivery has been cancelled multiple times. They even showed up once without the actual appliance. Then my Best Buy account was hacked, and I had fraudulent activity on my card. I had to cancel my account and my card. I will never purchase from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289 Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Chrystel
New fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall product has been great having it less than 30 days makes it a little hard to give actuary assesmebt
I would recommend this to a friend- Pros mentioned:Ice maker, SpaceCons mentioned:Fingerprint resistance
Best refrigerator I've ever owned!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator so much! So much room and so easy to clean. The flexibility of having the bottom right section to be either refrigerator or freezer is a game changer, love this feature! The two size ice machine and continuous fill water pitcher is also a feature that I thoroughly enjoy! All in all super happy with this purchase! Only thing I wish is that it had a fingerprint resistant surface, I am always have the clean the outside surface, but it does clean up quick and easy with a clean rag.
I would recommend this to a friend Too big for my space
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but I couldn't open bottom door. So i had to return it. Gave it a 4 cause i had to return it.
I would recommend this to a friend