Customer Ratings & Reviews

Perfect for my large fridge smaller freezer need in my new kitchen

Our fridge only 3 years old went out initially with a cooling problem that soon evolved into an electrical problem and when we tried to plug in the fridge it would spark. I contacted Samsung and waited 11 days for a technician to come out only to be told the day before my appointment that an e-coupon was supposedly accepted and Samsung has voided my warranty and technician appointment has been canceled I’ve spoken to Samsung customer service manager and he was of no assistance and only cared about his policy and procedures. I would not recommend this refrigerator nor the headache customer service has caused.

I love samsung products but this was the worst investment ever, once the manufacturers warranty expired I had issues with the water pitcher not filling, I had to pay for service fee in may its the end of september and I still have the same issue. I am being told that I'm out of the 90days service warranty (by 1 day) and I have to pay again My warranty expires in november so I am stuck with a faulty fridge. Called samsung and they mentioned there is nothing they can do since it was not serviced by them, so to call bestbuy and I am stuck with this. If you want a disposable fridge buy this one.

Very spacious with the ice and water on the inside.

Very nice very roomy, and the ice maker is better than I thought

A crack at inside wall was found during installation.

I was so excited to get my new refrigerator. I like the interior size and convertible feature. But less than a year old and the bottom corners began chiipping. After the 1 year warranty ended, the ice maker started leaking and the ice trays produce a large block of ice instead of small nugget ice. I regret not buying a protection plan for this applicance, but at almost $3,000, I expect it to last for many years in good condition. I cannot in good faith recommend this appliance, as lovely as it appears on the exterior.

Terrible experience so far. A few hours after installation we discovered that the water wasn't flowing to the ice maker but was leaking under the crisper drawer and pooling under the fridge. We shut off the water supply and are waiting for a repair person to come out asap, which in this case is 5 days later. The fridge is nice otherwise, but don't let the installer leave until you verify that the filtered water and ice maker function without flooding your kitchen.

I LOVE THIS STYLE. I bought this for my new kitchen and was not disappointed. There are no handles which provides a sleek and elegant look. The set up was easy and once installed I realized there was wifi! Unit also came with lots of plastic storage bins.

When it was plugged in it didn’t work. A tech had to come out twice to fix it. Went without a refrigerator for 11/2 more weeks

Returned not what i wanted i wanted this type of fridge but with a interactive screen

I can't believe how good this refrigerator is I can't believe how long it took me to get one now that I have it I'll never go without a great federator again this is the best Sampson yet

I order the french door one but received the wrong model wrong refrigerator. waiting for bestbuy to contact me with an update on the correct refrigerator order. Overall refrigerator is nice

So far so good but we use lots of ice and seem to keep running of it. We got the fridge without the computer door, just plain.

Love the more fridge space, no handle look is awesome and im able to keep the lower fridge section loaded with the kids stuff that they can reach!

Love the new fridge. Tons of space and the water pitcher in the door is awesome!

Still have not received this item. Delivery has been cancelled multiple times. They even showed up once without the actual appliance. Then my Best Buy account was hacked, and I had fraudulent activity on my card. I had to cancel my account and my card. I will never purchase from Best Buy again.

Overall product has been great having it less than 30 days makes it a little hard to give actuary assesmebt

I love this refrigerator so much! So much room and so easy to clean. The flexibility of having the bottom right section to be either refrigerator or freezer is a game changer, love this feature! The two size ice machine and continuous fill water pitcher is also a feature that I thoroughly enjoy! All in all super happy with this purchase! Only thing I wish is that it had a fingerprint resistant surface, I am always have the clean the outside surface, but it does clean up quick and easy with a clean rag.

I love it but I couldn't open bottom door. So i had to return it. Gave it a 4 cause i had to return it.