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Customer Ratings & Reviews

Your price for this item is $1,529.99
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The comparable value price is $3,059.99

Customer reviews

Rating 4.6 out of 5 stars with 558 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the ice maker, ample space, and overall size of this 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker. Many appreciate the design and ease of use, including the convenient temperature controls and flexible storage options. However, some users note that the fingerprint resistance is not as effective as advertised, and there have been reports of water leaks. A few customers also mention concerns about the susceptibility of the stainless steel finish to damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 558 reviews
  • Rated 5 out of 5 stars

    Great looking fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks now, looks great works excellent, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the bespoke refrigerator! So glad we went with Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this product.as far it’s working good..great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new refrigerator. The delivery & setup was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are really liking our new fridge! Meets all of our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!!! So happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best frige ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreal how nice it is. Dont hesitate to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4 door flex french door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my needs. Looks amazing in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It is so easy to keep the freezer organized!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No cap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! looks good and I love the refillable water container

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New App for my new house

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a combo and I couldn’t be any happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excited to utilize this design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't take delivery until mid-June, so can't comment on features and benefits (yet).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge; however, leaky sometimes with the automatic water pitcher

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t get to use it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what to say about the product since I didn’t have a change to try it out, because it got broken when Best Buy delivered it to my place

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    It's used so i expected it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water and ice are not working. Called technician and they told me dispenser is not working so we had to pay extra + extra

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Great to hear from you, HyunS. A few factors can cause an ice maker not to work. If the ice maker appears not to be making any or enough ice, low water pressure or a faulty water filter may be to blame. Please see these links for details. For the ice maker to operate properly, water pressure must be between 30-125 psi (206-861 kPa).

      Ice maker is not working - Samsung
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Samsung ice maker is not making any ice
      https://www.samsung.com/us/support/troubleshooting/TSG01001014/

      Ice maker is not working properly | Samsung US
      https://www.youtube.com/watch?v=rArwTN_yhCc

      I highly recommend visiting this link for the reference guide:

      Test or reset your Samsung ice maker
      samsung.com/us/support/troubleshooting/TSG01207806/

      How to maintain the ice maker in your Samsung refrigerator | Samsung US
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. Please see these links for details.

      Autofill water pitcher doesn't fill - Samsung
      https://www.samsung.com/us/support/troubleshooting/TSG01201488/

      Automatically fill your water pitcher in your Samsung fridge
      https://www.samsung.com/us/support/answer/ANS00062328/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1145088594) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Brand new n didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m returning this item. It doesn’t work! The coils r frozen causing it not to cool. Long wait for nothing!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Thank you for choosing Samsung for your Appliance needs. We are saddened that you no longer have the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    Ice Machine & Trays

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic refrigerator!! Hands down the best!! Absolutely love the sleek design with the integrated handles. Best part of the design, self-filling pitcher of filtered water, that can be infused for flavored water. No more water messes from the door, behind a door out of sight. Genius!! My only angst, I can no longer count the times I have just pull out the ice tray to select my ice cubes of size based on beverage only to have the ice maker drop the next freshly frozen cubes into the freezer on the first shelf. The only critique is there seems to be no sensor or way for the ice maker to know not drop ice if the tray is pull out. This annoy irritant has morphed into a humorous moment due to the frequency of occurrences since taking ownership. Still in my unbiased opinion, this is the most impressive refrigerator I have looked at shopped for, considered and owned, ever! Again Genius.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jury is out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker and pitcher filler never worked!!! It makes me question Samsung quality! I love everything else, the features, the color, the cooling, easy to set temperature. Total Tech came out to look at it and it was installed correctly. Best Buy made it right and I got a new refrigerator.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TKinWichita,

      Thank you for reaching out and sharing your experience with our product, the Samsung - 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker - Black stainless steel. We are saddened that you experienced issues with our product, such as The ice maker and pitcher filler never working. Please know that we value your feedback as this will help us improve our product in the future.

      If you encounter the same problem, here are the links you can use for your issue.

      The ice maker is not working
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/.

      Autofill water pitcher doesn't fill
      https://www.samsung.com/us/support/troubleshooting/TSG01201488/.

      Leaking Ref
      https://www.samsung.com/us/support/troubleshooting/TSG01001852

      You may reach us via the following links if you need additional assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Reference number:
      1144752844

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awsome.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space, easy to adjust to desire temperature ; a bit bigger than I thought. But awsome fridge. And the price was the best part.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Great Refrigerator!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best refrigerator we've owned. great design, tons of space. flexible refrig/freeze section is wonderful, sliding shelves are helpful.

    I would recommend this to a friend