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Customer Ratings & Reviews

Your price for this item is $1,012.99
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The comparable value price is $4,049.99

Customer reviews

Rating 4.6 out of 5 stars with 427 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention how spacious this refrigerator is and how well-distributed its compartments are. They also appreciate the convenience of the ice maker and the entertainment value of the Family Hub screen. While some customers find the lack of handles unusual, others love the modern design of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 427 reviews
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was everything and more than we thiught it would be. Very functional with great capacity. Highly recommended by our family.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Family fridge great capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. I like the screen. We have pictures and Alexa set up. Screen is cool and intelligent and the two sizes of ice cubes are perfect. Digging the quadrants.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Samsung family hub 4 door flex.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i had before, but better. Love the beverage center, always cold filtered water, and it ACTUALLY makes ice. Extremely happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Outstanding Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung knocked it out of the park with this unit. It offers everything one would like in a refrigerator. It's spacious, easy to use, and looks sharp.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Lanza, I would like to congratulate you on your new Samsung Refrigerator. I appreciate you taking the time to share your love for the unit with us. We thank you for choosing Samsung in your home and being a part of our family. ^Brad Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love my Samsung appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator! Spacious, easy to clean and keep organized. Tablet adds great functions not a gimmick! Check how and what you have at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewing my kitchen and needed to buy this fridge because of the size brand and color to fit and match my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can talk to Alexa from there and play music. Love the dual ice machine. Makes cubed ice and smaller cubed ice

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious and Hearst to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful and great to use. It’s been only 2 weeks but our family loves it. Spacious and very good lighting inside the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Refrigerator size

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is everything we needed for our home! we have had ours for about a month and are still loving it and the space that it gives us!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    This fridge make sense!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this new fridge a week ago so far I love it. The space and storage really make sense in this fridge. Love the layout of it!!!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 3 out of 5 stars

    A few things missing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker overfills and when you go to scoop ice in the bins the ice rolls over the back probably 7/10 times. No deli drawer in main fridge area is something we missed from our old fridge. You can convert the bottom right to fridge but then you sacrifice a lot of space for freezer. Auto refill water pitcher was nice. Tons of fingerprints end up on the front of the fridge as there isn’t really anywhere to close it without touching the front. Ended up swapping this fridge for another brand

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TacoGawd,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product, and we apologize for the inconvenience the issues have caused you.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Crystal Ball

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Didn't think the hub would be used my wife proved me wrong, she loves to check what's on the fridge while at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Hub Feature is AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the same item we lost due to a house fire. Pulling up recipes on the Hub is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great but!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. It’s soooo gold and do quickly top notch. Just don’t understand how to download the app.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Freezer is exelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved and my kids enjoying the screen for playing and watching cartoons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge I ever owned. Super stilysh. Design is second to none. Everybody that comes to my kitchen is blown away by it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! It’s very adaptable to what your family needs. A drawer and a compartment are convertable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sleek design and spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new kitchen, very spacious and stainless steal makes the kitchen to look next level.

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Stainless steel

    Rated 2 out of 5 stars

    Dents Easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator it self works great…. However, I would not buy it again. The stainless Steel seems to be made of tin foil. This refrigerator dents with ease. Had stainless appliances all my life without a dent. This thing gets dented to easy. BIG price tag for this. Very disappointed as Samsung usually delivers.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, JakeH.

      We'll show a number of ways you can ensure that the fridge is always functioning and looking its very best!

      Over time and with some wear and tear, your fridge might get a dent. There are a variety of dent removal repair kits available for stainless steel refrigerators that you can purchase.

      To learn how you can remedy the situation, please watch the video "Care for your Samsung refrigerator doors":
      https://www.youtube.com/watch?v=ZaguMbi4pzA

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145227015) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Rated 3 out of 5 stars

    Ice machine defective design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker puts to much ice in tray and spills out into bottom of freezer. Called Samsung and they were no help!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PatrickM,

      Let us assist you in getting the refrigerator back on track.

      Below are sections we recommend reading to ensure we are properly guided in checking the ice maker and preventing it from making too much ice.

      Samsung ice maker makes too much ice.
      https://www.samsung.com/us/support/troubleshooting/TSG01203469/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145970942 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung