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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 860 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the 3.1.2-Channel Soundbar for its exceptional sound quality, particularly praising the immersive experience of Dolby Atmos. They also appreciate the easy setup process. However, some customers express concerns about the soundbar's connectivity stability, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 860 reviews
  • Rated 4 out of 5 stars

    Greats sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar has vantastic sound and effects via atmos when available. Had issues while trying to connect the wifi rear surround speakers I don't recommend doing that keep it simple soundbar and sub are fantastic together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 3.1.2-Channel Soundbar with Wireless Sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the Samsung - 3.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos® technology - Black was more than expected. The bluetooth connection was simple and the range was satisfactory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this soundbar, the sound on it is beyond any other soundbar, it shakes my house literally, I can only recommend you have it hooked up to your tv with an hdmi to get the Dolby effect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The at as System has the best sound I have ever heard from a surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Sales Associate recommended this unit and the demonstration impressed my wife and I. We had some initial problems with the sound bar sincing with the TV. The Sales Associate at Best Buy gave us some tips on fixing the problem. After changing some cable connections, the sound bar works flawlessly with the TV. We're very happy with the sound quality and overall looks of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound enhancement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added the sound bar to our new smart TV and the enriched sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every bit of my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this then 2 Samsung 360 speakers and love the full surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is amazing. Dolby atoms sounds amazing with 4K movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar has great sound with many different features. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up AND it sounds great! Half the price of Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things to say about this bar. The sound is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very unsatisfied with sound sounds nothing like it sounded at store with the display they had set up go figure. paid way to much for this unit and I have a tiny living room

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      titus:

      Thank you for purchasing the Samsung K850 Soundbar.  I am sorry to hear that you are not happy with sound performance.

      A common misunderstanding is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.

      Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.   

      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/  

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting this up was a breeze. The sound quality is amazing everyone ask me if there’s more speakers somewhere else. All the compliments I get is how it sounds like they’re in a theatre. This is the best surround sounds I had and they’re also more wireless speakers if you want to purchase them. I don’t have them but I’ll tell you what you won’t be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    wonderful for full experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didnt of getting a sound bar, but once I heard it, I had to have it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and has multiple sound options. Also nice bass

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional but high priced. Very easy to set up and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this after out old model 850 expired and couldn't be repaired. we looked at both Bose and Sonos and because of the network ability to our existing speaker bought this. we love it very full sound in a huge lofted living room. i'm not a fan of how some options only work for soundbar only and not when connected to other network speakers. Good soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Are We At the Movies?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality during music and movies. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the quality of this sound bar and how much it adds to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker , it is nice set up and sounds great

    I would recommend this to a friend