Customer Ratings & Reviews
- Model:
- HW-Q700A/ZA
- SKU:
- 6454216
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the soundbar's sound quality, describing it as amazing and praising its bass. They also appreciate the easy setup process and the inclusion of Dolby Atmos. While some users have experienced connectivity issues, the overall sentiment is positive, with many customers praising the soundbar's price-to-performance ratio.
This summary was generated by AI based on customer reviews.
Best Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME SOUND... Great quality for the money. Keep going
I would recommend this to a friendGreat sound bar for small room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a small room outstanding especially with the rear speakers
I would recommend this to a friendWow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Sound makes you feel like you are in the theatre
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my old Samsung TV. Like you are at the game
I would recommend this to a friendQuality audio
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio quality, works perfect with netflix and amazon
I would recommend this to a friendMy soundbar purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds great occasionally have reconnect it my tv
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds amazing and lots of options on it . Get really loud.
I would recommend this to a friendGreat price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sounds for the price can't go wrong with this soundbar
I would recommend this to a friendsbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound.And very smart functions. Great base.
I would recommend this to a friendSemi intelligent audiophile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. Easy and fast delivery.
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.subwoofer not too good but works perfectly fine for my system.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Excellent!
Thank you for your review of this Samsung HW-Q700A Soundbar. I am glad to hear you are enjoying the overall experience provided by your new soundbar. We appreciate you sharing your feedback regarding the bass performance.
Please know there are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1. More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2. Manuals & Software
3. Warranty Info
4. Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price definitely recommend this soundbar
I would recommend this to a friend- Cons mentioned:Customer service
Frustrated
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Q700A soundbar in May 2022. It worked for one month, then would not power on. Samsung directed me to send it back to them for repair. I spent hours packing it to prevent damage, sent it back. Upon return, it has worked okay for 6 months until now. Now it won't stay powered on, and will not connect to my Samsung TV. Samsung is now asking me to take it to an authorized service center nearest to me. I will try another repair, but now am doubting that this product will ever work properly.
No, I would not recommend this to a friend I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm lovin 'it. it is perfect for what we want and much more.
I would recommend this to a friendSamsung Soundbar with Dolby Atmos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent soundbar with good quality sound.
I would recommend this to a friendNice Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works seamlessly well with the Samsung Neo QLED TV!
I would recommend this to a friendgreat soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound at for the cost a good value for a quality piece
I would recommend this to a friendBrand response from Samsung
Posted .Hi Pappa,
Thank you for purchasing the 2021 Samsung HW-Q700A Soundbar. I am happy to hear that you are enjoying the full experience of Dolby Atmos and DTS:X.
Your soundbar’s Adaptive Sound feature optimizes sound based on each scene and lets you hear voices clearly at low volumes.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Samsung - 3.1.2-Channel Soundbar with Wireless Sub
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all really good for a first mid range soundbar
I would recommend this to a friendSamsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No info left to reference anything about the sound bar
I would recommend this to a friend- Cons mentioned:Connectivity
Voices don't line up to picture and Tunnel affect.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, but I don't care what features this has, for the cost this better work right out of the box. With the eARC connection the voices do not line up with the video even after setting the delay to zero. Optical and wireless connections are worse. TV is the QN90A which I was sold was pretty much as high end as you can get. Also, all the voices sound as if in a tunnel, or in a tin can, so you get that weird echo affect. Returning, don't know what else I can do here but maybe return the TV too. Outside of that, physical quality is great! Audio quality is awful. Value is "worthless", Ease of use is......don't know how to judge that one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mark,
Thank you for purchasing the HW-Q700A Soundbar. If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in SOUND CONTROL (looks like a gear), and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Your Samsung QN90A TV has a feature called Audio Pass-Through. You can utilize this feature on your Samsung TV to correct your audio-sync issue.
On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through
I hope this tip helps. Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador