Customer Ratings & Reviews
- Model:
- HW-Q700A/ZA
- |
- SKU:
- 6454216
Customer reviews
Rating 4.5 out of 5 stars with 665 reviews
(665 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the soundbar's sound quality, describing it as amazing and praising its bass. They also appreciate the easy setup process and the inclusion of Dolby Atmos. While some users have experienced connectivity issues, the overall sentiment is positive, with many customers praising the soundbar's price-to-performance ratio.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Skip this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for normal TV but not so much for movies or music
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dvae!
Thank you for sharing your review of the Samsung HW-Q700A Soundbar. We appreciate your feedback regarding the audio performance of your soundbar.
This soundbar features a powerful wireless subwoofer, as well Acoustic Beam which keeps your sound in sync with the action.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).
Refer to pages 9-10 of the User Manual for detailed instructions:  https://downloadcenter.samsung.com/content/UM/202104/20210416033935001/AH81-13903A-00_FM_HW-Q700A_ZA_ENG_210409.0.pdf
If you need further assistance, please know we are here to help. You can reach Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1. More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2. Manuals & Software
3. Warranty Info
4. Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Dolby atmos
Rated 5 out of 5 stars
What's Not to Like?
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded my living room TV to OLED and this soundbar is the perfect compliment for a more immersive viewing experience. Samsung builds quality products and this one is no different. Both the bar and woofer are heavy and well built. Luckily heavy does not mean bulky. The soundbar sits nicely in front of TV legs/ stands with no obstruction of the screen. The woofer tucks away nicely even on smaller entertainment stands/ shelves. This soundbar is easy to connect with the included HDMI cable or if your TV is WiFi or Bluetooth enabled, that’s another option. There is also a digital optical port, but a cable is not included. My TV has HDMI eARC and this is a game changer. One cable allows my TV and soundbar to sync perfectly and gives me control of soundbar volume using my TV remote. Of course sound quality is exceptional and should be at this price point. Speaking of price, I’ve seen this soundbar on sale multiple times so watch out for that! Whether you’re watching YouTube, Netflix, or a good old fashioned DVD/ BluRay, voices are crisp and clear and action makes the whole room rumble. This soundbar can get very loud (my poor neighbors) and I haven’t noticed any distortion even at high volume. I live in an apartment currently, but I feel like having this soundbar does allow me to be “future-proof” for when I purchase a house. It is wireless Dolby Atmos surround sound compatible, meaning rear speakers can be added easily for use in a bigger room or even a mini in-home theater. With lots of features, excellent sound quality, and the ability to add additional speakers to a system that often drops in price, what’s not to like?
I would recommend this to a friend Rated 1 out of 5 stars
Connection issues beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded great for about 2 weeks. Now nothing but connection issues. This is a new Samsung sound bar and a new Samsung Tv, there are no excuses for this
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Robert,
Thank you for purchasing the Samsung HW-Q700A and for your review. We appreciate you sharing your experience with the connection of your soundbar. Please first check that the cable connection is not loose by removing the cable and connecting it again.
You may also want to initialize your soundbar again by pressing the - + (volume) buttons at the same time for at least 5 seconds. “INIT” appears on the display when the soundbar is initialized.
Additionally, please make sure that you have the latest firmware update (ver1010.1). You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device.
For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Rated 1 out of 5 stars
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy!!! I have had this for about 3 months and it was fine until a week ago. Have connected 2 different Samsung qled tvs to it and constantly cuts out or instantly changes the volume level.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Stop,
I am sorry to hear that you are experiencing issues with the sound occasionally dropping from your soundbar. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.
In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware version (v.1010.1). Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.
You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the side of the soundbar at the same time for at least 5 seconds. The light indicator on the front of the soundbar will blink 4 times and the soundbar will be reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.
Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.
I hope these tips help resolve your issues. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Rated 1 out of 5 stars
Good clarity, poor bass.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want very clear audio and don't like bass, get this. If you want any impactful sound in your atmos content, I would stay away from this. Very bass lacking. Like no bass. At. All.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Interf,
Thank you for your review of this Samsung HW-Q700A Soundbar. We appreciate you sharing your feedback regarding the bass performance.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Rated 1 out of 5 stars
never functioned in any way shape or form.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.literally could not plug in because it was bulit wrong or damaged in transit. the plugs just could not connect because the thing wasn't lined up. pathetic.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sorry, no can do!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned this soundbar. I ended up getting the 5.12 channel that they had reccomended in the first place!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Toyotajoe!
Thank you for your review of the Samsung HW-Q700A Soundbar System. We appreciate you sharing your experience with us. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help. Contact us at: 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Superior Samsung Soundbar w/Wireless Subwoofer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't beat the quality and bouce of the wall sound of the 3 Channel Samsung 3.1.2 Channel Soundbar w/ Wireless Subwoofer. I was blown away at easy set up and HDMI Arc hookup of Sound Bar and Subwoofer on Smart 4K TV. The handshake between my Smart 4K TV and Samsung 3D audio and surround sound was awesome. I recently purchased the Ultra Roku for my Smart 4K TV and I am getting the Dolby Atmas and DTS:X from my Samsung 3.1.2 Channel Soundbar w/Wireless Subwoofer. The best part is that you can control the Bass, Treble of the Sound Bar from your Samsung SmartPhone and boost the Subwoofer with its Advance Surround Sound featrue from the Smart Things App. The Samsung Soundbar Bluetooth connection from the remote gives you great Surround Space Fit Sound. All you need to do is connect, listen and enjoy.
I would recommend this to a friend Rated 1 out of 5 stars
Piece of crap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung do better....I see why this product was returned back to the store.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good, but not better
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to testing this soundbar as it was from Samsung. This product replaced a Sonos soundbar that did not have a secondary speaker. I tested this product with and without the additional speaker system. I really find that just because a soundbar is louder and makes more noise, it does not make it a better sounding soundbar. What is perplexing is that the Samsung unit by itself was not better than the Sonos one that replaced it. Of course when I added the secondary speaker, the sound was much more emersive, but that should have happened anyway. I'm not sure that this makes the Samsung better than the Sonos one. When comparing apples ot apples, the Samsung doesn't sound as good by itself against the Sonos. OVERALL QUALITY I was expecting a high quality feeling and looking product and here the Samsung is clearly inferior to the Sonos. The exterior looks like cheap plastic and this is not enhanced by the odd digital display that appears behind the plastic looking grate. Had I not read the instructions, I would not have known there were external controls on the top of the Samsung unit. I would definitely say the Sonos looks better and doesn't look as cheap as this Samsung. OVERALL RECOMMENDATION I'd look for something other than this unit espcially at the price this commands. It is not dollar for dollar better than a Sonos bar. The marginal improvements in sound over the Sonos only comes from adding another speaker. Alone, the Samsung unit did not have a higher quality sound to my ears. I was very disappointed in the overall execution. The cheap looking exterior of this soundbar alone would be a buying decision against the unit if I had walked into a store and seen it prior to purchase.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing product from Samsung!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the sound quality of the speaker. I have installed it in my basement for my home theater and it is a great fit to the home theater system. Installation is quite simple and pairing to Bluetooth is easy. I was able to connect to the audio system within 5 minutes. Bass quality on this speaker is amazing. Really impressive and a solid product from Samsung.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use this speaker with our projector. I can say that it has a great quality that outdid our former surround sound system. The quality of sound is great, the volume level is astounding (If you like loud sound effects). It's very easy to set up with either a TV or projector.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Purchaser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice & easy to use well worth the purchase price
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great Soundbar!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has been a great purchase. When received, the sound bar was well packaged. The soundbar and sub woofer both feel well-built. We paired this with a Q70 Samsung television, and we are connecting to it through eARC. The control of the soundbar has worked flawlessly. We used some action movies to test out the soundbar, and it provides an immersive experience that exceeds other soundbars we have used. The sound filled the room at well less than 50% volume. Even better, the sound bar does a great job of projecting dialog well enough that you can hear it without having to crank up the volume. The Adaptive sound mode has really resulted in a high-quality viewing/listening experience. We also have purchased the rear surround speakers (SWA-9500S). The setup of those surround speakers was fairly straight-forward. Although they do not provide as much sound as my wired sound system, they do a good job. Our dog has heard and been confused by the sound coming from them on multiple occasions. We would definitely recommend this soundbar to anyone who wants a high-quality sound without the complexities, costs, and setup of a full wired sound system.
I would recommend this to a friend Rated 4 out of 5 stars
Powerful Stuff
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The initial setup was rough. They didn't provide the necessary hardware to mount to the wall, I had to find screws and anchors that fit the bracket, which wasn't easy. That was a little headache. We always used Optical Cable to get the sound out, but the manual says the HDMI ARC gives the best sound, so we compared. Quite the difference! We were blown away by the initial sound this thing gave out, bringing sports, movies, and video games a more quality experience. The subwoofer packs a punch for something so small!
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
sound is good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this soundbar hooked up to a samung q7 tv for about 3 weeks now. sound quality is very nice when hooked up via bluetooth. both high and low sound enhanced. but for some reason when connected to bt, bass will not adjust. q symphony only works when resetting the tv and soundbar connection. it will not stay connected more than 3 days. when it's connected, the sound is very nice. q symphony connection seems to be an on going problem with samsung. samsung needs to find a solution for this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi chriz,
Thank you for purchasing the Samsung HW-Q700A Soundbar System. We appreciate your feedback regarding issues using Q-Symphony which allows the Soundbar to sync with a Samsung TV to bring your sound through two devices for optimum surround effect.
Q-Symphony is only available when you connect the soundbar to the TV using an HDMI cable or an optical cable. You will also need to change the source on your soundbar to D.IN. To do this, press Source on the soundbar’s remote until “D.IN” appears.
When the Samsung Soundbar is connected, the menu name such as "TV + Soundbar" appears under Sound Output (Settings > Sound > Sound Output). Select the menu. (Example: TV + [AV] Soundbar series name (HDMI) or TV + Optical)
If setup correctly, please make sure both the soundbar and the TV feature the latest firmware version for improved connectivity and feature support.
I hope this helps. If you need further assistance, please reach out to us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Outstanding Sound!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has gone above and beyond with this sound. We have always bought another brand because of the quality but hands down this is better! Set up was just plug in and go! Set up took less than 2 minutes. We connected it with the digital optical cable. We haven’t used it for anything else except the tv, although we have the option of using it as a blu tooth or WiFi speaker as well. The woofer brings all the bass you need to feel the sound. It feels like a movie theatre in the small package of a soundbar. One more reason we love being part of the Samsung family!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good for price, but not the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the sound quality is pretty good, depending on what you are listening to. Connected to a Samsung smart TV with spotify and Netflix, the audio was great. With Amazon video, some audio sounds like someone is talking inside a box. Mostly with narrations and commercials. I wish it had more options for equalization. I would look for open box model, as full priced it's a little too expensive.
I would recommend this to a friend - Pros mentioned:Price, Sound quality
Rated 5 out of 5 stars
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, crisp clear. Glad i got it on a discount!
I would recommend this to a friend Rated 5 out of 5 stars
Superb Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at Bose 300 system and the 500 subwoofer because I am a Vinyl listener you need a good system that can give you theater sound and record player sound with clarity and quality especially funk, R&B, Jazz and the Samsung give me the full sound and the Bass. Then even better I have a Samsung TV so the Q-symphony is superb. If you are not ready to drop a $1500 on Bose this system comes really close. And got it on sale. Try is you will love it.
I would recommend this to a friend
















