Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Great system for trailers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great volume power. We bought this system to be able to hear over our air conditioner and did exactly what we needed!
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will definitely recommend this powerful sound bar
I would recommend this to a friendNot sure it's worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for use with a 65 inch 4k flat screen. These flat screen televisions have sound coming from rear speakers so you need to purchase a sound bar to project sound into the room instead of the wall behind the tv. I guess it's a must have unless you want to turn the sound way up.
I would recommend this to a friendSound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it! Makes our living room feel like a theater!
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well and is efficient for our tv. Thank you.
I would recommend this to a friendGood Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has greatly improved the sound quality on our Samsung TV. I also love the sleek appearance of the sound bar.
I would recommend this to a friendGood sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good mid range sound bar it definitely improved TV sound
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and clarity! Will definitly recommend to anyone!
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product. Works great under tv with wall mount.
I would recommend this to a friendGood sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The entire family is enjoying the great sounds and the feelings of being in a theater with the subwoofer features.
I would recommend this to a friendGreat sound with OC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you connect with Optic Cable the sound quality is Toll
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the price you won't get any better than this
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took as a while to learn how to turn it off. It turned on in the middle of the night the first month
I would recommend this to a friendSoundbar System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar works great, it's very powerful, don't have to turn it up too loud to get the desired sound. Love it!
I would recommend this to a friendGood simple sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and simple. Makes my Samsung tv sound a little bit better.
I would recommend this to a friendSound bar Samsung is definitely my favorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it!! Would definitely recommend to anyone
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has performed excellent. I would recommend this
I would recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally not the product I thought it would be not loud at all
I would recommend this to a friendBrand response from MrSamsung
Posted .Key84,
Thank you for purchasing this Samsung HW-M550 Soundbar System.
I am sorry to hear that you were not completely satisfied with its low volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
2. Check the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
3. Change the SOUND MODE on the Soundbar using the Soundbar’s remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE. Select the appropriate mode for the individual room acoustics.
4. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
We also recommend users update the software to the latest version, so that the unit would keep up with improvements and compatibility enhancements. The software updates can be performed via the Multiroom App on your mobile device, or via manual download from Samsung.com/support
Here is a link to download the latest software update:
https://www.samsung.com/us/support/owners/product/2017-curved-soundplus-soundbar-hw-ms6500
Then scroll down and you will see "Downloads." Listed there is:
SEP 25,2017 Upgrade File (USB type) ver. 1140.3 All OS MULTI LANGUAGE
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Good addon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound could use a little more punch. Easy pairing
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good I would recommend getting the additional speakers
I would recommend this to a friend