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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2801 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,801 reviews
  • Rated 5 out of 5 stars

    Must Have Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Awesome. Perfect amount of High, Mids and Bass. And i still havr never had any distortion at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first sound bar and I am so impressed. I don't know why it took me so long. Great home theater

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    i returned it and getting a sony bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok maybe i never heard it.no sound cam from it .

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      larry,

      Thank you for your review of this Samsung HW-M550 Soundbar System
      I am sorry to hear that you were not completely satisfied with it.

      Your feedback is very important to us and will be shared with our product team for future improvement.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.


      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system worked so well that I bought another for my upstairs. Great sound quality got a good price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good surround!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchased a sound bar, but sure happy we did..

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Blah5,

      Thank you for purchasing this Samsung Audio product HW-M550.
      I am glad that you are happy with the experience.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent selection with assist from associate at store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in our space - smaller living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We are very happy with the soundbar and subwoofer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent audio quality and looks sharp too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is excellent. Very happy with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if I was going to like it, but I am glad I got it! Great sound feels like I am at the theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I read the reviews and listened in the store. It was all that they said and I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home, really loud and bass hits hard!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good will recommend to a friend. What I expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents and it works great. They live and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad bar. Should have bought the next step up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enhances the overall experience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is essential to the full enjoyment of my Samsung TV. It completes the whole experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact sound bar system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact sound bar system. Got the matching surround speakers for a complete 5.1 experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system was exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone user for all models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all models. The X 10 is outstanding. It lives up to the expectations and their r no comparisons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given as a gift so I can’t give feedback.

    I would recommend this to a friend