Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Good sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for small room has excellent sound modes easy use
I would recommend this to a friendSolid preformer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little soundbar, and the addition of a third channel makes it great for movie watching.
I would recommend this to a friendGreat Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes great with my 65 samsung inch tv and like to listen to my music from my smart phone via bluetooth
I would recommend this to a friendIt may be true 3.1, but it sounds like mono
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While living in an apartment and house hunting, a full-size theater system just wasn't neighborly. I opted to go with this 3.1 system because it was supposedly one of the few true sound bars with a center channel. It was disappointing from the beginning. Sound range is limited, and clarity is a problem. Friends complained about the same things I had a problem with: you simply cannot understand dialogue in TV shows and Movies (that were correctly being decoded into 3.1). In the end, we quit using this for anything but music and used the TV speakers for anything with dialogue. To use this for dialogue necessitated using the subtitles to understand anything clearly.
No, I would not recommend this to a friendGood speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a simple set up, with loud enough speakers.
I would recommend this to a friendExcellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound certainly enhances our listening pleasure.
I would recommend this to a friendImproved Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am impressed with this sound bar and sub woofer. The different audio settings improve watching shows.
I would recommend this to a friendGreat for people who have trouble hearing all the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this soundbar. Background sounds and distinction of words have helped us so much!
I would recommend this to a friendSound bar and sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go along with my new Samsung 8 series TV. Has a very nice sound and was easy to connect
I would recommend this to a friendGreat 3.1 Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for price and quality is fantastic! Always will do 3.1 or better for my soundbars from now on
I would recommend this to a friendBass tone added
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely provides a deeper sound tone with the subwoofer.....connected flawlessly.....very happy
I would recommend this to a friendI can hear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have hearing loss and even with hearing aids I had trouble with TV. The sound bar changed all that!
I would recommend this to a friendDecent soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a Sony 2.1 soundbar because the sound did not match up with the tv. I will say this one is much better for that reason, but still little to no bass at all. I’m not sure why this is $379 when it’s not much louder than the tv speakers themself.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Derek,
Thank you for purchasing this Samsung HW-M550 Soundbar System.
I am sorry to hear that you were not completely satisfied with its low volume.
Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.
1. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
2. Check the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
3. Change the SOUND MODE on the Soundbar using the Soundbar’s remote. Choices are STANDARD, MUSIC, CLEAR VOICE, SPORTS, or MOVIE. Select the appropriate mode for the individual room acoustics.
4. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.
I hope these tips help to enhance your audio enjoyment.
For further assistance on sound adjustment or other feature usages, please contact us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us via Facebook Messenger at: http://m.me/samsungsupport,
4) Find us on Twitter: https://twitter.com/messages/compose?recipient_id=18768513
-Samsung Ambassador
Sound is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it as you can connect on different systems and sounds great. It is light and easy to assemble.
I would recommend this to a friendGreat sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer is a great part of this package. Sounds like your in a theater
I would recommend this to a friendgreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a perfect combination between the TV 65' and sound bar. I am very satisfied with the result
I would recommend this to a friendOK for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic soundbar. Sound is adequate. Pros: voices come through OK and speakers sync to remote control. Cons: Subwoofer is huge and difficult to place on TV stand; there is a long delay at startup before sound comes out of speakers; some out of sync voice delays.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .LAM3
Thank you for purchasing this Samsung M550 Audio product.I am sorry to hear that you were not completely satisfied with the user experience.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Excellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some echo effect at higher volume. Raise the volume on the TV first and then adjust the sound bar volume.
I would recommend this to a friendLove It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves it and he said he can hear everything. My I'm definitely just crazy about loud stuff.
I would recommend this to a friendExcellent sound quality for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier with this sound bar. If you have a big screen TV, you need a soundbar like this.
I would recommend this to a friend