Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Good sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Movies and sports events have been great with the addition of this sound bar!
I would recommend this to a friendGreat gift for husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Husband really loves the quality and sound of this. Would definitely buy again.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works well for me as I have a small room and it seems to fill the place with sound.
I would recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with this purchase for the price. Good addition to fix my bad sounding tv.
I would recommend this to a friendAmazing sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect addition to the new TV. Definitely worth the money. Easy to connect and use.
I would recommend this to a friendgood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still having trouble getting internet tv to play thru soundbar but we are working on it
I would recommend this to a friendGreat addition 2 my 65” samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It replaces the tiny TV speakers with L, R and center speakers & a wireless sub- woofer.
I would recommend this to a friendGreat for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend this to a friend and would buy something else of same brand
I would recommend this to a friendAwesome sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We live the sound - great clarity and volume. Love the Bluetooth feature. No complaints!
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar system is good, but doesn't do what I expected it would do. We were told it would help when listening to movies to hear the dialogue without constantly adjusting the volume to lower the loud parts and raise the dialogue parts.
I would recommend this to a friendBrand response from MrSamsung
Posted .Denise
Thank you for purchasing this Samsung M550 Soundbar System
I am sorry to hear that you were not completely satisfied with the user experience.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Pros mentioned:Sound quality
Hard to keep hooked up to tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is awesome..........when i can get it to hook up to the tv. Have had alot of problems with this. I recommend since it is a good product. Not sure why mine wont stay hooked up.
I would recommend this to a friendBrand response from MrSamsung
Posted .phoneman,
Thank you for your review of this Samsung HW-M550 Soundbar System.
I am sorry to hear that you are experiencing connection issues with your TV.
Samsung products are engineered to the highest standards of performance and quality and we back the soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service.
You can call Samsung Customer Support toll-free at 1-800-SAMSUNG.
Or insert this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport .
You can also tweet us at https://twitter.com/messages/compose?recipient_id=18768513.
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Ambassador
Th sound bar!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can make the whole block go deaf!! Not really but it is pretty awesome and loud!!
I would recommend this to a friendGreat sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this surround sound system. Expression I the wireless rear speakers easy hook up
I would recommend this to a friendGreat Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is a perfect match for the Samsung 8000 TV!!! Works great!!
I would recommend this to a friendGreat system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this “open box”. Work great. Just what we needed. Would definitely recommend.
I would recommend this to a friendSound bar kicks butt.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar makes my 65 inch tv come to life. Feels like I'm at the movie theatre.
I would recommend this to a friendGreat surround sound, voices clear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the product for only a couple of weeks but love the sound diversity available.
I would recommend this to a friendSuper Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently I bought this to my TV. Super awesome In love with the sound. Highly recommended.
I would recommend this to a friendTwo thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is easy to use and sounds great. It linked to my Samsung TV with no problems
I would recommend this to a friendGreat sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put together, great sound, compact, nice color, slim line look, easy to install.
I would recommend this to a friend