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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2801 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,801 reviews
  • Rated 4 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar connects easy to Samsung tv. Also bought the wireless rear speaker kit. Only downside is 2x is about a month and a half I had to totally unplug the tv and sound bar to reset them to work again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    East set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up but can not mount on the wall below your tv without seeing all those ugly wires.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first saw this product in store and fell in love right away. I was a little skeptical because previous products sound better in store but once you take it home it sounds way different. Took it home and sounds even better. Took it home just in time for my house warming party. The movies are amazing and just know that it sounds different depending what your watching. I watched movies on Netflix and it sounds amazing! At first when I tried it out at home I went full subwoofer and it sounds amazing! I don't need it so loud. I have it at 25 and it's already loud. I'm so happy with my purchase and would recommend it to anyone! Whether it's for music or movies or even both!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent but not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds bar has quality sound. Yet some setting in the manual seem not to function properly or indicate them being activated. Not sure it's worth the price.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Jared,

      Thank you for your review of this Samsung HW-M550 Soundbar System.
      I am sorry to hear that you are experiencing issue with its full functionality.

      Please give us the opportunity to assist you by contacting us via one of the following options:
      1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
      2) reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
      3) Connect with us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Links up great with our TV and 4k DVD player. Setup was tricky - had to disable TV speakers and reset all items in the connect box before it worked properly. Directions at http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=580002&afsrc=1&CID=AFL-hq-mul-0813-11000119

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprised by the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had components and it was difficult to believe I could get good sound from a soundbar. It’s perfect for our townhouse. Lots of bass. I bought surround speakers. No wires exposed. Wife’s happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better sound that just the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to do the job. I didn't expect the full theater experience, but it did enhance my sound and sounds a lot clearer that just the TV. Overall I'm satisfied with the sound bar and sub woofer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Ok sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound system for the money. Easy to setup. I would recommend getting new cables if replacing older system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to add good sound to my TV. I was debating between this model and another model. While in store I saw an open box model. I purchased it. I am happy with the product. I did have one issue. The optical cable was missing. I contacted the local Best Buy and they provided one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Sounds very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup with my Samsung and connecting to the Samsung wireless speakers and subwoofer. Surround sound sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to uncluttered the apt.from the old speakers. These does the job if you want something decent for your Apt.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Great bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for simple system, easy to set up. Only issue is that the control sometimes changes the channel on my TV!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Love the sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar and subwoofer sound great. I had to play with sound setting on tv to get sound from the Subwoofer but that wasn't a big deal. I would definitely buy this one again.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soundbar, sound is movie theater quality slaes person did an awesome job appreciate them being up front and honest price was awesome would recommend product to friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some research on sound bars and felt that this would be a good product in the price range I was looking at. It has Bluetooth so I can listen to music from my IPad or phone, in addition to watching TV and movies. The Geek Squad installed it (and my TV) for me and was very thorough in explaining what I should see when using it with TV versus Bluetooth, etc. If you don't want to spend a ton of money but want decent sound, I would highly recommend this Samsung Sound Bar.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Not a good replacement to a 5.1 system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar was good, however left me ... well wanting. Not really fair I'm coming from a 1000w 5.1 sound system which finally died on me after 15+ years and wanted something space saving, however the bass on this just didn't do it for me, it was SUPER clear in voices which was great, hence the 4 stars, however the bass output was just ... well lacking from what I previously had. Returned it and ended up getting some polk audio speakers and a sub, much more satisfying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Hooked it up to and has great sound quality. Still trying to optimize it as far connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Sound is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the money. Easy to hook up. Love the blue tooth access. Would like some more bass in the subwoofer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and I love this sound bar. We liked the option for adding wireless speakers to the sound bar. Which we purchased after we loved the sound bar. The speakers really enhanced the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Good sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good and I bought the wireless speaker and is easy too install very happy with the purchase

    I would recommend this to a friend