Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- |
- SKU:
- 5754514
Customer reviews
Rating 4.3 out of 5 stars with 2801 reviews
(2,801 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! The purchase and installation were excellent. The 65" Sony is great! The sound bar seems to need some adjustment.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great addition to my 50 inch 4k samsung tv. I also set up wireless rear speaker and every time I turn my tv on, it works great!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sound Quality is Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless setup worked well - paired easily. Note that the instructions do not show where the display is - it took me a while of pushing buttons to find it. It's in the middle of the front. Sound quality is good; clarity is better than on the tv.
I would recommend this to a friend Rated 4 out of 5 stars
Fills my apartment nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could have been a little easier to set up, but other than that, great value.
No, I would not recommend this to a friend- Cons mentioned:Bass
Rated 4 out of 5 stars
Good sound bar so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The sound bar and subwoofer are loud enough for my basement. The subwoofer doesn't provide too much bass, but you can't expect too much from a wireless sub and at this price point. No issues so far. Pairs well with my Samsung tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Upgraded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased this to upgrade our older 2.1 LG sound bar and subwoofer. So far so good. Quality is great and we can truly hear a difference in sound and clarity with the jump from 2.1 to 3.1. We also got the wireless rear speakers to pair with it.
I would recommend this to a friend - Pros mentioned:Easy setupCons mentioned:Volume
Rated 3 out of 5 stars
too expensive, would like it to be louder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was recommended to me with the purchase of the tv, it hooks up easily and easy to control. I just wish that it got louder, it was more expensive than most sound bars so I was hoping for more.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .wolmar72,
Thank you for purchasing this Samsung M550 Soundbar System and sharing your feedback.
I am sorry to hear that you were not completely satisfied with its sound quality.
Your feedback is very important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect sound for travel trailer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in a little travel trailer in place of the stock tin-ear cheapies. Sound is remarkable, since it's such a confined space. Makes a huge difference when watching TV or movies, some steps closer to the home theater that I have at home. Included the rear speakers in the install, and that really does add a surround like addition.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Great sound. Hook up was easy.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Rated 2 out of 5 stars
Better options out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Vizio and Polk soundbar already. The Vizio with the remote rear speakers sounds excellent. The Polk magnifi sounds okay, but the voice clarity is a bit lacking. This Samsung soundbar wouldve gotten more stars from me if the sub woofer actually did something. Does sound come out of it? Yes. But its at such a low level it doesnt seem like it adds anything to the sound quality. With the other soundbars i have, the sub adds a much deeper sound (pun intended). The bar itself had decent sound quality, but i couldnt get over the seemingly useless subwoofer.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .gearhead734
Thank you for purchasing this Samsung M550 Soundbar System
I am sorry to hear that you were not completely satisfied with its sound quality.
Your feedback is very important to us and will be shared with our product team for future improvement.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 5 out of 5 stars
SOUNDS GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box and very happy. Nice big for a little soundbar. Bluetooth is a nice feature. I bought the back speaker too.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System is good, good sound for this price range but I guess like other systems, depending on the brand of tv you have and model it could be really easy or tricky to ser up. I had to work hard on mine but once you get it going. No problems.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Improvement from the tv speakers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have an older Plasma tv with pretty good sound, this 3.1 sound bar is a big improvement. You really notice the better sound once you raise the sound above level 10. At low levels it's good but needs to be louder to really appreciate it. The surround sound really shines on movies. Best to get the surround speakers for the full package.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound Bar for the Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a good sound bar, but not very expensive. This one does the trick for us in our living room, which is not huge. Sound is excellent. Main concern was voice clarity since a previous sound bar was not satisfactory for my wife. This is a 3-speaker system, supposedly with one speaker devoted to voice clarity, and it seems to work.
I would recommend this to a friend - Cons mentioned:Bass
Rated 4 out of 5 stars
Simple Good quality for the price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up is as simple as could be. Good for people looking to upgrade from TV speakers. Audiophiles will be left wanting more like deeper sound spectrum from the sub woofer and crispier highs but at the this price you can't ask for too much more.
I would recommend this to a friend Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sounds great and for the price you can't beat it! Looked at allot of sound bars before purchasing I'm happy with the product.
I would recommend this to a friend- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the quality of sound and ease of set-up.
I would recommend this to a friend Rated 5 out of 5 stars
good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this to go with new Samsung tv and not disappointed
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second attempt to get speakers for my TV. Second try is the best one. Thanks to the Geek Squad for recommending this system to me.
I would recommend this to a friendRated 4 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install when using same brand tv. Cordless, wireless easy peassy
I would recommend this to a friend




