Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
Awesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello, I purchased this soundbar because the speakers that came with the samsung tv are a joke. The confusing part is the remote for the soundbar and the tv are almost the same. But, overall the sound is great and I'm pleased with it.
I would recommend this to a friend Great Quality for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with Samsung. It connects well with the Samsung TV
I would recommend this to a friend- Pros mentioned:Sound quality
Excellent sound for a small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar won't blow you away. I was able to buy it for under $150, and at that price it's pretty great. Most prominent is how clear it sounds, though the bass isn't very noticeable. Great sound for a med-small room.
I would recommend this to a friend Awesome quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must say this sound bar is perfect the quality and sound is great.
I would recommend this to a friendSounds great in place of my TV's internal speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this product strictly for my TV's sound. I'm not streaming anything nor connecting to my smartphone to reproduce music. I play the sound at a relatively low level since the TV is in the bedroom. Even at that level, the frequencies are nicely balanced. I do have the subwoofer turned up to max and the sound is full and complete without booming. Very impressive. I just don't know what more a person would want in a sound system played the way I use mine. The intelligibility of the voices is very good given that this is a 3.1 system with the center channel usually used for voices. I connected my speakers using the optical cable included and the automatic Bluetooth connection to the subwoofer went off without a hitch. When I power down the TV, the Samsung speakers also power down.
I would recommend this to a friendUNBELIEVEABLE SOUND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.UNBELIEVEABLE SOUND.....DON’T KNOW HOW I EVER LIVED WITHOUT IT!!
I would recommend this to a friend- Pros mentioned:Price
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've been very happy with this system. We didn't need to be blown away and it really combines with the tv volume well. The price was great as well.
I would recommend this to a friend Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system works great in our living room and we like it.
I would recommend this to a friend- Pros mentioned:Easy setup
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with one exception. Directions don’t say to turn on external speakers on TV. Maybe should be taken for granted but in our case was not. Once we received assistance, set up was smooth. We enjoy the sound bar.
I would recommend this to a friend Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System sounds great and is the perfect match for the Samsung TV
I would recommend this to a friend- Cons mentioned:Bass
Clear sound from soundbar, terrible subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar produces great crystal clear sound but the subwoofer is very weak and does not produce good bass. I will probably be returning this item.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .freshmanremixj,
Thank you for purchasing this Samsung HW-M550 Soundbar System.
I am sorry to hear that you are not happy with the sub sound performance.
Please give us the opportunity to assist you with sound adjustment by contacting us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
- Pros mentioned:Sound quality
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The has a great sound and for the price it was even better. If your looking something to fill the sound of you bedroom or lounging then this will work you
I would recommend this to a friend - Pros mentioned:Sound quality
No complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband purchased this sound bar in 2017, we have not had not one problem with it. Sound is great, love that it’s so easy to connect my phone via BT to play music for my 2 year old. Definately a great buy!
I would recommend this to a friend Sharp clear sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Combined with the rear speakers makes this a great sound system
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar! Easy to hook up and great sound for the price!
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than most of the reviews. Rear speakers work fine.
I would recommend this to a friendMust buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought mine along with the wireless rear speakers and worth it
I would recommend this to a friendGreat sound affect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The necessary item for a complete visual and audio experience.
I would recommend this to a friend- Pros mentioned:Sound quality
Love the Bluetooth Subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and excellent sound. I'm not sure if the inability to fully sync with the video is the sound bar's fault or the tv's, thus the 4 * rating.
I would recommend this to a friend - Pros mentioned:Easy setup
Good fidelity from a sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience owning a sound bar. Hook was relatively easy. Sound fills the room as anticipated. Will consider the optional rear speakers.
I would recommend this to a friend