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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2801 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,801 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had surround sound so I was apprehensive of buying a sound bar. This sound bar replicated true surround sound much better than expected and I'd recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Solid for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents. Gets the job done. But nothing amazing. Bass could be better

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up I have a Samsung Tv with a ARC HDMI connection so I purchased additional HDMI cable and the sound bar works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, spectacular sound but important to add the wireless surround sound speakers for true home theatre quality. With other Samsung products, connection was seamless and simple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality for the price point, worth getting the corresponding samsung satellite speakers for surround sound

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good secondary system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works well for a smaller or secondary location. The volume is limited, could use more power for the sub woofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound, small footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this one because we have a medium sized home with a shared wall with our neighbors. It has great sound and can get quite loud, but we aren't looking to rattle the windows too often.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Not bad could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay vocally I suppose nice clarity but the bass is very dim could improve in that department over all I'm fine with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 5.1 8 years old Samsung and this one doesn't beat my old one.is not bad ,but is not that good either like I am used to it, specially for a Samsung fan like me

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      yoyi,

      Thank you for purchasing this Samsung HW-M550 Soundbar System.
      I am sorry to hear that you were not completely satisfied with its sound performance.

      Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
      Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.
      -Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bang for the buck...If bought on a deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes a solid product. Sometimes a little overpriced. The trick is to wait for a sale, deal of the day or pricematch to make it work. The sound bar is nice, good upgrade for any tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar is excellent for surround sound effects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the soundbar with a samsung tv. It has an excellent sound quality, and many different sound settings, theatre, music, movie, sports etc. I have been very happy with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Very good sound bar speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an audiophile but do like surround sound experience of action movies. This sound bar does that, but as others have commented, the base is not going to satisfy a lot of viewers who like to 'blow the doors off the house". Also, I have not been able to get HDMI-Arc to work with my Samsung TV so I use optical.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall great soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this soundbar for a month so far. It has great sound for a small room. Wouldn't get it for a living room though.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Nice sound from bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear sound ,prefer more bass ,all in all expected to be louder,, I'll say my fiance thinks it's loud enough though

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung sound bar was easy to install and set up. I have a Samsung TV which made it easier but the overall instruction were great. I have everything linked to one remote My cable box remote.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    A good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar and sub-woofer were easy to install. The remote is not intuitive, but the instructions will guide you through.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as my other model that has less wattag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another Samsung sound bar with less wattage yet sounds better than this one. I called Samsung service a couple of times and they couldn't address the reason why and suggested that I return it. I was also very disappointed in the fact that 16 days after purchase you put it on sale $80 less and wouldn't compensate the price. I was fixing to purchase a new TV for the living room, but after learning your return/price match policy I will not be purchasing anything else from your store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and sound is excellent. Wall mount will be tricky in plaster walls. Just take your time make sure the mounts are on the correct side, as you will have to angle the unit on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid sound bar for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is a good deal for the money. However, if you have a few more dollars in your pocket move up to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has been a great addition to my viewing experience. Not only does it have a great sound for music but when watching TV shows I can finally understand what people are saying.

    I would recommend this to a friend