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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2801 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,801 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is great! Love the different options of output and very easy to use. The sound is great I feel like I'm in the movie theater when I'm in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, only complaint is that it won’t turn on with the tv. Which is also a Samsung smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this system is great. Bluetooth functionality to connect my phone for music is very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good, and I can really enjoy watching tv without turning the volume up so high.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is very good, very nice sound, the sun could be stronger. Wireless connected without issue

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a reasonably priced sound bar. It pairs well with a new 55" Samsung TV we recently purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure that I needed a sound system, but I purchased a new tv and wanted a theater system. What a big difference the sound system makes. It’s perfect for our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade to Our TV Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a way to solve a problem that we had while watching our favorite TV shows and movies: we were unable to hear much of the dialogue while watching. The vocal track seems to get lost in the background sounds! So we decided to research for a way to enhance the dialogue across the board of our viewing. We found the perfect accessory which solved our problem. The Samsung 3.1 channel soundbar. It finds and enhances the clarity of that vocal ranges. It works for us - and enhances the drama of the entire audio range and is great for all of the action scenes and music that ew listen to. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this sound bar and bass and they are awesome. They have a great sound and help with the volume between a TV show and commercials. Would buy another one.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Great sound bar for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Various options including a Bluetooth standby mode that works great with Alexa/google home devices, bass is a little loud but can be changed with easy sound settings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this soundbar for my husband for Christmas and he loves it! Whether we’re simply watching tv or listening to music, the surround sound is so clear and enhanced.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Purchased 2 months ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the TV has been great. Easy set up too. I did have a few issues with an older sound system not working with the newer technology so I had to purchase a new soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Pretty good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar on sale. It has worked flawlessly so far, was easy to set up. The only down fall is the remote is small and I keep loosing it in the couch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not the great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is definitely better than the speakers in the tv. BUT not by much and since it was hard to hear the difference I had to return them.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      JohnM,

      Thank you for your review of this Samsung HW-M550 Soundbar System

      I am sorry to hear that you were not completely satisfied with it.
      Your feedback is very important to us and will be shared with our product team for future improvement.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.


      -Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system like a movie theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system. Movie theater sound. The sales person was very helpful with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    No bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a Samsung TV and thought we would get a compatible sound bar to go with it. On the box, it says "powerful bass". We hooked it up and was never able to even get any sound better than what was on the tv speakers. We surely didn't hear any "powerful bass". Returned it

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Applefan,

      Thank you for your review of this Samsung HW-M550 Soundbar System
      I am sorry to hear that you were not completely satisfied with its bass sound.

      Your feedback is very important to us and will be shared with our product team for future improvement.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.


      -Samsung Ambassador Samsung

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Great sound and I like having a sub I can put under my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design and the quality is very nice. It was easy to attach to the wall. Looks very good under the tv. Quality sound is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, wish the sub could be a bit more buff. Still enjoyable and adds to the new tv experience

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    easy to get started

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface laptop was very easy to get started. I haven't use it much yet, but so far my new surface laptop is doing very well with the tasks that I've completed.

    I would recommend this to a friend