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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2801 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,801 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung sound bar is excellent nice clear and crisp sound would recommend anyone who wants a good quality surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this with my new T.V., couldn't be happier with my selection. Fantastic sound, just love my new T.V. and surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound System. It pairs very well with my TV and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    first soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is the way to go. We never expected this. It is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the speaker is great! Great buy and a decent price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is good slick design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound blend in well. Like the Bluetooth feature to stream music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    don't care about quality or clarity? Get these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you could care less about how something sounds and just want something to make the noise on your tv louder well these would be perfect for you. If clarity and theatre like sound is what you are after please don't waste your time. This is a mid level (if that) soundbar (the rear speakers were even worse and could hear a whisper if we turned up the soundbar to 40) and honestly it was better than our old LG soundbar we were upgrading from but boy we didn't know what we were missing out on all these years until we got a demo of the Sony HTNT5 (budget permitting, get while it's on sale people). We also tested using our phones with movies and music instore instead of just their demo. The clarity that comes out of that soundbar is literally mind blowing and you will find no need for extra/rear speakers unless you want to connect to other rooms which you can because Sony's speakers are (true) wireless. Needless to say we returned both the Samsung rear speakers and soundbar for the Sony bar. Sorry Samsung :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ok - but not stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I readily admit I am not knowledgeable about audio/tv theater equipment. I wasn't happy with the sound of my tv alone, so I decided to add the soundbar. It definitely has a fuller sound and having the subwoofer is nice for movies, but I still find myself having to turn the volume up for quiet scenes. Maybe would be better if I added some additional speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent speaker system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently replaced my several year old surround sound 5 speaker system with this one. The sounds quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar to compliment my fantastic 75" uhd 4k I'm not disappointed music movies shows all sound great

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, sounds great. Compatible and easy to use with my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good sound device for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound device I purchased. Good sound, no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant. Great sound for sound bar. Like that is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I recommend buying this great sound system!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great great TV soundbar system and really gives a theater sound like environment for its size!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and sounds great wherever you are in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Excellent sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crystal clear for a great movie watching experience. The set-up is easy and the price tag is attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn't really know what we were missing until we had this soundbar installed. Makes all the difference in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound nice and clear I like it doesn't take up a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing I don’t regret buying it. It turned out to be really good quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds Ok No Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. The sound is crisp and it was nice to have the ability to add the rear wireless speakers but I would have expected more bass from the subwoofer even with it turned up all the way and putting on different movies and videos etc the bass was very low. I returned it for a different soundbar which puts out some awesome bass that you can feel.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      eric,

      Thank you for purchasing and reivewing this Samsung HW-M550 Soundbar System.
      I am sorry to hear that you were not completely satisfied with its bass sound performance.

      Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
      Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.
      -Samsung Ambassador Samsung