Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Sounds great. Only thing is I had to turn off tv speakers so there was no eco. But still a great sound bar.
I would recommend this to a friend nice for first time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt quite up to my expectations for the quality was great sound was just not up to what i expect
I would recommend this to a friendBrand response from MrSamsung
Posted .homeroom,
Thank you for purchasing this Samsung HW-M550 Soundbar System.
I am sorry to hear that you were not completely satisfied with its sound performance.
Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more enjoyable.
Simply give us a call at 1-800-SAMSUNG, or reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience. We hope to hear from you soon.
-Samsung Ambassador
- Pros mentioned:Easy setup
Awesome sound for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great addition to any tv or music experience.
I would recommend this to a friend - Pros mentioned:Easy setup
Excellent Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a wonderful difference this soundbar added to watching TV! Wish we had purchased it sooner! Very easy setup.
I would recommend this to a friend - Pros mentioned:Easy setup
Nice system for small rooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrades tv speaker sound. Linked effortlessly to samsung tv.
I would recommend this to a friend Good for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good soundbar for the price. I bought the rear speakers that go with it and they paired together right away with no issues. There's a small LED hidden in the front that will light up when you access the remote so you can have a better idea of what's going on, and it makes overall settings navigation much easier. Everything comes on automatically when the attached TV is turned on and it goes to sleep when its not so it really can't get an simpler to use.
I would recommend this to a friend- Pros mentioned:Sound quality
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very good on this soundbar. The subwoofer pushes it over the top. For the price I would recommend it.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung 3.1 sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is paired with my Samsung 49" 4k tv. it fill the room with sound you can feel. location large bedroom.
I would recommend this to a friend - Pros mentioned:Sound quality
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed my son in law to help me figure our the connections. Afterward, everything went well and I enjoy the sound.
I would recommend this to a friend - Pros mentioned:Easy setup
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift, and after installing, have been enjoying the enhanced sound. Very easy to install.
I would recommend this to a friend - Pros mentioned:Sound quality
Necessary!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems all tv's need the additional soundbar and this choice was a big assist and necessary to enjoy great sound!
I would recommend this to a friend Sound bar adds depth to tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked additional depth to tv sound and wireless subwoofer can be placed to add total sound field
I would recommend this to a friendBrand response from MrSamsung
Posted .Kennybob,
Thank you for purchasing this Samsung Audio product. I am glad that you are happy with the experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Pros mentioned:Sound quality
Great Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar, has a great sounding subwoofer and the speakers are very durable
I would recommend this to a friend - Pros mentioned:Easy setup
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was pretty simple and easy to set up and hook up to the tv
I would recommend this to a friend - Pros mentioned:Price
Good for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set is good for the price. The bass sounds good at higher volumes but also depends on what is being transmitted. Did notice ARC is the best option for connection. Other issue is that voices aren’t as clear as I would like, but then again for the price it’s a good set up.
I would recommend this to a friendBrand response from MrSamsung
Posted .Oscar,
Thank you for your review of this Samsung HW-M550 Soundbar System. I am sorry to hear that you were not completely satisfied with its sound performance.
Have you tried selecting the Clear Voice sound mode for enhancement of vocal clarity?
You can easily select the Clear Voice mode or any other preferred choice by pressing the Sound Mode button on your remote control, located just under the main button.
Here is a link to the remote-control diagram on your user manual (page 15-17)
http://downloadcenter.samsung.com/content/EM/201705/20170519125702383/HW-M450_ZA_AH68-02986Q-03-170427.pdf
I hope these tips help to solve your issues.
For further assistance, please contact our Customer Support at 1-800-SAMSUNG and a representative will gladly help you. You can also contact Samsung via LiveChat or email. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact
Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
- Pros mentioned:Sound quality
I love this, it is sleek and hangs on the wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is clear and takes up very little space.
I would recommend this to a friend - Pros mentioned:Sound quality
Value for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to go with our new 4K television and have not been disappointed. Great sound and nice wireless bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound in all noise in the room is great and great ground
I would recommend this to a friend - Pros mentioned:Sound quality
Quick and fast set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the system. Can't pair with my cable remote that is a universal remote. Still working through that. Amazing sounds!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar! the sound is awesome! I have the speakers with these, and it sounds great!
I would recommend this to a friend