Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy setup
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up goes great with 75” Samsung tv had difficulty syncing with Samsung semi wireless back speakers.
I would recommend this to a friend - Pros mentioned:Sound quality
speakers
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.new house / was unable to use our bose system configuration / it's no bose but good sound
I would recommend this to a friend Great basic soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers on the samsung KS8000 TV are lackluster. I am not an audiophile, but wanted something that felt immersive with surround sound. This sound bar paired well, and in addition I bought the wireless rear speakers to go with it. Works great at a good price, just need to find a good test website on youtube to make sure you are getting the sound you want from all the channels. Now easier to hear the TV from the Kitchen and breakfast area in the next room.
I would recommend this to a friend- Pros mentioned:Sound quality
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound well worth the price . Would recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound of this soundbar. Easy to operate and sounds great
I would recommend this to a friend - Pros mentioned:Sound quality
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds are great. Subwoofer could be a little deeper
I would recommend this to a friend - Pros mentioned:Easy setup
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second purchase. It performed beautifully and was confident in this purchase. Easy to set up.
I would recommend this to a friend - Pros mentioned:Easy setup
Great picture easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was simple, picture is awesome when on HD channels
I would recommend this to a friend Simple sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but not as much big sound I was looking for. Can barely hear the sub woofer
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sounds Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read a lot of reviews and looked a lot online Bought it unpacked it. Sounds awesome. Works great with Samsung tv
I would recommend this to a friend - Pros mentioned:Sound quality
Good when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my vizio 4k tv..when it connects it sounds great, only issue is i have to constantly reset it to get it to connect. If I dont use it for a few days it has to be reset to recognize the tv...ive never had a soundbar do that as often as this one does
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Kevin,
Thank you for your review of this Samsung Soundbar System.
I am sorry to hear that you are experiencing issue with random disconnection.
Please give us the opportunity to assist you by contacting Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
- Pros mentioned:Easy setup
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice crisp clear sound. Easy set up. Bluetooth subwoofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy. Sound is great, sleek design and good size.
I would recommend this to a friend - Pros mentioned:Easy setup
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up minimal work and love the sound bar also
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sounding SoundBAR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this sound bar works great with my Samsung TV, remote operates both units, grear sound out ouf small unit
I would recommend this to a friend - Pros mentioned:Sound quality
Huge sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little sound bar puts out hide sound. So hood for the price point. Very happy with my decision.
I would recommend this to a friend - Cons mentioned:Compatibility
I hate this sounds bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got talked into it by the salesman and I hate it. It constantly needs updated to the correct input. The wireless subwoofer just doesn't work. My computer constantly needs rebooting to recognize the sound bar. I miss the cheaper sound bar I had on my last display.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Fang,
Thank you for purchasing this Samsung HW-M550 soundbar system.
I am sorry to hear that you are experiencing issues.
Please give us the opportunity to assist you by contacting us via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
Very elegant looking sound bar with good sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for something that has massive output to fill the whole house this will not do it for you. It is a great system for a smaller space. It is very clear highs and mid range. voice come through very clear. Great for movies not so much for listening to music. It has an easy mounting system and looks great once mounted.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Samsung Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this because our tv speaker was not very good. We are very happy with this purchase.
I would recommend this to a friend Great Add On for my new Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.340 Watts of power make this 3.1 system come alive. Center speaker really makes a difference in watching broadcast shows, movies, and concerts. I have a large 5.1 set up in my home, and the Samsung 3.1 definitely holds its own. The direct tv sync and bluetooth make watching and listening to music easy. Great product!!
I would recommend this to a friend