Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- |
- SKU:
- 5754514
Customer reviews
Rating 4.3 out of 5 stars with 2801 reviews
(2,801 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound in a small package easy install and use
I would recommend this to a friend Rated 5 out of 5 stars
Samsung soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for home theater sound and feel with out buying several different components and running cables all three your house this is what you wann buy. Sound is incredible. Unit is very easy to use and set up wheaten watching tv or haveing some music around tho house, you will want to buy this soundbar!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound,good price,nice color and good service.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Easy set up and sound-booster! Enjoy!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome Soundbar!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best soundbar i have ever bought!! I have two other Samsung soundbars and they are all great!! I got this one on a really special deal and had to pull the trigger. The sound is amazing!! And the sub produces great bass!! This is a great addition to my bedroom Samsung OLED! Could not be happier.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the sound effects. Easy set-up
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up great for living room and bedroom..
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Great sound quality. Easy to use
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system and the pricing was affordable.
I would recommend this to a friend Rated 5 out of 5 stars
Bought to replace "bargain" vizio that didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with our Samsung TV. Wish I'd started with this one instead of the VIZIO that had to be returned after a few weeks of my husband's complaints about the multiple remotes. Still occasionally need the soundbar remote, but generally much better system, especially with the surround sound add-on deal!
I would recommend this to a friendRated 4 out of 5 stars
Excellent sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has been a wonderful addition to our new TV. When we watch movies it is just like being in the theater. But we can change the settings to have very clear sound for voices for TV viewing. Very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT SOUNDBAR FOR THE MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most TV's have barely adequate speakers at best. So adding a soundbar is a quick and easy fix for TV sound without having to go the full surround theater approach. This unit does the job I asked it to do better than I aver expected. Samsung is a great brand and this unit matches up well with my Samsung TV.
I would recommend this to a friendRated 5 out of 5 stars
LOVE IT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is awesome and simple..resembles my sleek controller for my ks8000. The bass is very good and speaker has 4 different modes and the center speaker def is great for movies. Paired it with the 8500 samsung wireless speaker and its fantastic for small rooms and bedrooms. The bass has a pretty good kick too
I would recommend this to a friendRated 5 out of 5 stars
Great sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This SoundBar works great once i turn it on again after the TV is turned on. It should sync immediately in my opinion but it doesn't. The Geek Squad came back to set it up differently from the first team so now i have to turn it on for the TV to find it and sync after the TV is turned on. After that it works great.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Samsun 3-1 Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, the sound is sufficient. We bought the wireless speakers with it thinking they were truly wireless but you still need to plug in to the sub woofer.
I would recommend this to a friend Rated 5 out of 5 stars
Great Soudbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is pretty darn good for the price. I was able to pick mine up as an "open box" item which gave me a pretty good discount. I was a little hesitant to buy the open box item.. But I did it anyway and it paid off! The sound is great for the price and it works really well with my new Samsung TV!
I would recommend this to a friendRated 2 out of 5 stars
Very average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a pretty good sound bar at the store but honestly it is marginally better (if at all) than the built in speakers in my new Samsung tv. Tried to no avail to connect tv through Bluetooth. It does not work!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of the Samsung HW-M550 Audio Soundbar. I am sorry to hear that you had experienced issue with the bluetooth conncection.
You can find the step-by-step guide and tips for connecting the soundbar to your TV via Bluetooth, on page 9 of the eMenual. Simply follow this link: http://downloadcenter.samsung.com/content/EM/201708/20170829125014208/HW-M550_ZC_AH68-02988N-03_170822.pdf)
I have also attached a short version here for your reference:
1. Press the (Source) button on the right side panel or on the remote control, and then select
“BT”.
2. Change “BT” to “BT PAIRING”.
• If “BTREADY” appears, press and hold the (Source) button on the right side panel of the
Soundbar or on the remote control for more than 5 seconds to display “BT PAIRING”.
3. Select Bluetooth mode on the TV. (For more information, see the TV’s manual.)
4. Select “[AV] Samsung Soundbar Mxxx M-Series” from the list on TV’s screen.
An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV Bluetooth device list.
To connect to the Soundbar, select the message and establish a connection.
• When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display.
5. You can now hear TV sound from the Soundbar.
I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
Rated 5 out of 5 stars
very good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.soundbar is placed below TV on stand. I was able to hookup other *sound units to the sound bar via the aux input. Other units' input are controlled by a A/V selector switch. (* other sound units are: CD player, Cassette player, turntable - I can not find my 8-Track player; YES they still play good).
I would recommend this to a friendRated 4 out of 5 stars
Must have for any flat screen TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a flat screen TV and are not using an external speaker then you need to upgrdade. Have used this for a couple years, huge improvement over the TV speaker.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeds expectations! When pairing surrounds push volume button straight down which is mute. Mute is the signal to pair which is not clear in instructions.
I would recommend this to a friend




