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Customer reviews

Rating 4.3 out of 5 stars with 2801 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,801 reviews
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Ok channel bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok setup. I so like that the sub is wireless, but even with the sub on max, it doesn't hit hard unless the volume is turned way up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Sound with Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new 55" Samsung SUHD TV and though the sound with the internal speakers was OK for my small room, I wanted to experience movies with a theater sound. My Samsung soundbar fit the bill perfectly and the bundled price with the rear speakers was a perfect match.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's better then the sound quality of our 70" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Sharp 70" TV that we bought a couple of years ago. We have always had to turn the volume up to nearly full on a lot of the programs we watch. My hearing is better than my husbands and it was always louder then I could stand so I would go in the other room. Now with this sound bar, the Clear Voice setting has made a huge difference. But that is the only setting that made a difference. The other settings are average to compare with others at that price. If you want Theater sound you would need to buy a much pricier unit. But for me, it's okay.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Laurie

      Thank you for purchasing this Samsung M550 Soundbar System
      I am sorry to hear that you were not completely satisfied with its sound quality.

      Your feedback is very important to us and will be shared with our product team for future improvement.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    It's all about the bass !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rocks whether you're listening to music or watching a movie this thing rocks and the bass is unbelievable coming from a 7 inch woofer really a good use of the 5.1 technology !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system I bought has worked very well for me. The only draw back is that the sub wofer is too large too fit in my TV stand and has to set on the floor. Looking forward to expanding the system with wireless surround sound speakers when they go on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Instalation not completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not installed the system yet. I am in the process of a complete remodel job at this writing. The system sounded great in the store!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hook up to my SamsungTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I needed a sound bar when I bought my TV. I didn't realize how much I would enjoy the better quality of sound while watching TV. BUT being able to stream music from my phone. Nice bonus. It was easy to hook up and pair the other two speaker with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not sure about this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if the sound bar or the tv is giving off a popping noise. I am having someone out to try to trouble shoot the problem I am experiencing. samsung is usually a reliable product.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      izzy,

      Thank you for your review of this Samsung HW-M550 Soundbar System.
      I am sorry to hear that you are experiencing popping noise with your unit.

      Samsung products are engineered to the highest standards of performance and quality and we back the soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.


      Please give us the opportunity to assist you with step-by-step troubleshooting by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      Or find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still need to dig a little deeper into the ideal settings for this soundbar to get optimum performance, but even right out of the box it is an impressive complement to my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound at a good price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker system sounds excellent, especially when paired with the rear surround speakers. Make sure to turn the rear speaker level up and you'll hear it plain as day. A lot of reviews claim they're too quiet, in reality they just need tom have their levels turned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My den has a lot of "hard" surfaces including hardwood floors. I was afraid the lack of a carpet or throw rug would not provide adequate bass. I am extreamly pleased with the performance of this sound bar. It's not just better than I was expecting, it really sounds great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is loud. The bass could be deeper but place sub-woofer facing wall in a corner and that aids with the bass sound. Satisfied with purchase. Movies sound very good with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound bar. Gets LOUD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm running this sound bar with my 65in tv and it works great. Bass quality isn't the best and the surround sound aspect of it could use work but all in all its a nice sound bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently replaced previous Samsung sound bar. This one also an Average rating. I hope this one lasts more than 3 years. Found it quite expensive too.. sorry just being honest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for smaller rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got an open boxed one saved almost 100 bucks. Had problems at first programming it. I recommend you get the extra surround sound speakers to go with it. It all okay now works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by the employee who came to my assistance when I was browsing the soundbar area. I wouldn't necessarily recommend this to a friend but I wouldn't tell them not to buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased This unit as a replacement of my almost 4 year old Samsung sound bar. Good thing i had Purchased the extended warranty for my previous Samsung soundbar that started to fail. So far very happy with this soundbar. I have It connected via HDMI

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound quality but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers have good quality, but suddenly one of the speakers of the bar stopped working. The after suddenly started working again. I believe that it will stop working again.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hello Rafael24, we understand your frustration with this soundbar. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle MsSamsung

  • Rated 5 out of 5 stars

    Great start to building a surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good starter to a surround sound system, adding the additional 2 wireless speakers that will help make it better, the sound bars clarity is clear and provides the right volume at the right time. I use the hdmi connection which provides almost perfect sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2017 model, so no tv soundconnect support. The manual says it does, but I called support and they confirmed it doesn't. Everything else works as advertised though.

    I would recommend this to a friend