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Customer reviews

Rating 4.3 out of 5 stars with 2801 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,801 reviews
  • Rated 5 out of 5 stars

    Nice Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is plug and play with my samsung tv and adds a new dimension to the sound in my room. Very glad I purchased. On another note, I purchased the rear speakers as well and connecting them to the sound bar was a breeze as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several soundbars including this one. Starting with the basic Vizio 2.1 which sounded great but not enough definition for me. This Samsung had a little more definition, but not much on the low end even after fiddling with the settings. Also tried a Sony 290. This Samsung was better. And the Samsung MS650 without a sub. Great sound, but really felt I would need a sub. Looks like I'll be keeping the Definitive Technology W Studio Micro for its amazing sound clarity and balance!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung soundbar is very easy to setup and sounds fantastic. I attached it to my Samsung 55" HDTV and it really pumps out the sound. Playing music through this using my AppleTV gives me an instant stereo in my room. Highly Recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a reasonably priced soundbar that had a seperate channel for voices. That is why I went with the 3.1. Sound bar has three speakers making voices more clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are trying to set up a budget friendly home theater system, this soundbar paired with matching wireless speakers will not let you down. Delivers a decent experience without going to a full fledged home theater costing thousands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds amazing! Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my old "home theater system", this sound bar is above par! Everything is crystal clear and having the ability to change the sub volume is key. Also, having the ability for wireless rear speakers was the main selling point for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and sounds good, Hooked it up to my Samsung TV so one remote works both. Sound modes are easy to switch and makes listening to TV much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie theater sound in your living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies at home have become AWESOME! The sound is crisp and the subwoofer gives you that movie theater feel right in your living room, my wife loves to connect to it with Bluetooth on her phone to listen to music throughout the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a little more than a month ago and am elated with my purchase. The sound is perfect for a 500 sq ft living room. Crisp highs from the soundbar and deep lows from the subwoofer. Overall, I'd definitely recommend this soundbar!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. First off, the optical hookup did not work, so we had to use HDMI cable. Then, the sound bar worked, but nothing came out of the woofer. Not even a vibration, and the blue lights showed it had paired with other equipment. We left it hooked up over the weekend, but no response whatsoever from the woofer. Sunday night, while sittin in the living room without our television on, the woofer began popping like firecrackers. We had to unplug it and tske it back.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Sportsguy318,

      Thank you for your review of this Samsung HW-M550 Soundbar System

      I am sorry to hear that you were experiencing issue with the subwoofer function.
      Your feedback is very important to us and will be shared with our product team for future improvement.

      Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to regain you as a customer in the near future.


      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Excellent sound at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar from Samsung was on sale and after a demonstration by the Best buy associate, I was sold on it, excellent sound for movies games and music. Fiber optic cable option + Bluetooth to play sound directly out of your smartphone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested out the display model at best buy and it was love at first sight. The bar is loud and the bass box is super powerful. Great for movies on the big screen or simply connecting it via blutooth to the iPhone for music. A must buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed clear voice ,t v speakers are poor, many programs are too loud in background and very low in voice. This sound bar was a great improvement for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for the $price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, after listening to the sound of the Samsung 3.1 with the 7" Subwoofer in the store, I knew this product would fit my needs. Also, the price was right. Did not have to shell out hundreds of dollars for a great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an old surround sound system. It sounds good but the sub level isn't as strong as I'd like it to be. Overall we are satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed along with a new 65" Samsung TV. TV sits in an alcove in Family Room and location would muffle sound from TV speakers without a sound bar. This sound bar provides sound projection into room without it being absorbed by walls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many home theater systems in a box. This sound bar competes with some of the high end home theater systems I have purchased in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough, but not that loud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an entry level system. If you’re looking for more power then spend extra money and get something else. Otherwise it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Booming sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This system! It completely changes your perspective on television....this soundbar takes you inside of the movie or show you are watching. So many noises you never noticed....and the subwoofer packs a punch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 3.1 channel soundbar with sub woofer. Dialogue is easily heard and separated from other sounds. I definitely recommend this soundbar.

    I would recommend this to a friend