Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- |
- SKU:
- 5754514
Customer reviews
Rating 4.3 out of 5 stars with 2801 reviews
(2,801 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great product for the price. We listened to many in the store and chose this one also because it had great sound quality. I would recommend this to anyone who didn't want to spend a lot of money for the quality.
I would recommend this to a friendRated 5 out of 5 stars
Sounds great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my home theater system! I love the extra channel dedicated to make voices clearer. Good bass response from the subwoofer. Added the rear speakers as well to complete the experience. Very happy with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Best sound bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shopped extensively and purchased this one. I have a 16' x 20' room for the system. Its perfect, just enough bass not to be annoying, good crisp speakers, (not tinny). You can spend more money, but this is the sweet spot.
I would recommend this to a friend- Cons mentioned:Volume
Rated 3 out of 5 stars
Good basic system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped us out a lot with the sound but still need to turn the volume up to the 40-50 range to have clear sound
I would recommend this to a friend Rated 4 out of 5 stars
Works fine in our media room
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a nice system. Occasionally it changes its mode on its own but nothing that we can't remedy quickly.
I would recommend this to a friend- Cons mentioned:Bass
Rated 3 out of 5 stars
Better than tv speakers .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than tv speakers is about all , you get more volume but not much bass . Think it would be better for 300$.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great sound bar for my new Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was a nice addition to my new Samsung TV. I have a Bose home theatre system but this is a very simple way to get great sound for a reasonable price. The hook up to my TV was simple, I used an HDMI cable.
I would recommend this to a friendRated 5 out of 5 stars
Excellent sound for it’s price range.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is exactly what I hoped it would be. In most cases I do not need closed captioning anymore. The subwoofer projects adequate base without the floor and windows pounding. Mulltiple sound settings are useful.
I would recommend this to a friendRated 4 out of 5 stars
Good value overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paired to my Samsung TV. Good overall sound. Only downside is that volume plateaus after about half way up. Would be perfect for a slightly smaller room
I would recommend this to a friendRated 5 out of 5 stars
Excellent sound quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was just what I needed for my living room! The soundbar and subwoofer made a huge difference in the sound quality of movies and TV shows. I’m also enjoying that it will Connect via Bluetooth with my phone and Echo.
I would recommend this to a friendRated 3 out of 5 stars
not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad set it up and at first it was great. I went out to run errands and shut the system down and when I turned it on next day it did not work. called back geek squad and waiting another week for them to show up and they could not fix the system so traded it back in for something else. I think if you are smart with todays technology you can make it work for you but not for somebody that cannot deal with all the new technology. more of a hassle then pleasure
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .dundeal
Thank you for your review on this Samsung M550 Soundbar System
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
If you ever need assistance with the Soundbar itself, please reach out to Samsung Customer Support at 1-800-SAMSUNG
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 4 out of 5 stars
Works well enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not super picky about audio so to me it sounds great. Only issue I have is keeping it linked up with the tv so that I only have to use one remote.
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate but def no wow factor. Not bad but not great. Salesman told me they were the best value for the money.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace my Polk sound bar system. It was hands down a good choice. Sound is crisper and way more dynamic and full. It simulates the front channels amazingly, creating a near-surround sound is experience.
I would recommend this to a friendRated 4 out of 5 stars
enhances audio of a very good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.relative to the sound produced by the speakers in theTV the sound bar is a necessary tool to create a proper partnership with the quality of the video
I would recommend this to a friendRated 4 out of 5 stars
Big bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If 2 channels is not enough and 5.1 seems bulky and/or expensive, this is a good middle ground. Much better than 2.1 counterparts
I would recommend this to a friendRated 4 out of 5 stars
Once dialed in, very good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once dialed in, very good sound. Rich bass, clean treble. Did require quite a bit of tweaking to get the desired sound. Overall, very pleased.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but sometimes it's very quiet as I read these systems are plagued with these soundbars
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been happy with this purchase. It came highly recommended by a Best Buy employee who steered me away from a competitor to this Samsung although the only reviews were good for the Vizio. This has much better sound.
I would recommend this to a friendRated 3 out of 5 stars
TV settings change, popping noises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to have to see about that extended warranty we bought. There are random popping noises that scare our dog. I also have to constantly reset the tv to this speaker because the tv (also Samsung) keeps reverting to the tv speaker. it sounds okay but I get tired of the pop noises and resetting the connection! I did call Samsung tech support a number of times. They recommend SENDING it to them for repair or replacement, OMG..
No, I would not recommend this to a friend




