Customer Ratings & Reviews
- Model:
- HW-M550/ZA
- SKU:
- 5754514
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the soundbar system's impressive sound quality and easy setup process. Many users are pleased with the overall sound quality, describing it as "very good" and a "great sound system." The simple setup is also widely appreciated, with comments like "easy setup and great sound." However, some customers have concerns about the bass, volume, connectivity, remote control, and compatibility.
This summary was generated by AI based on customer reviews.
Sound OK, Woofer occasionally emits a loud pop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound OK, Woofer occasionally emits a loud pop. Geek Squad that did the oirginal install did not leave sound system remote control
No, I would not recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless soundbar is great. Quality sound at a good price. Using it w my TV in my sunroom provides nice results for music and movies. Much better sound than my TV can project. Makes my husband happy too!
I would recommend this to a friendGreat Bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went with my son in law to buy him a birthday gift.He picked this sound bar and I had my doubts.We hooked it up on Super Bowl Sunday and it fully delivered as promised.Good sound bar at a great price!
I would recommend this to a friendGreat Sound for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung soundbar! It has great clarity for quiet dialogue in movies. Great balance with the punchy bass from the sub-woofer. I've used it for movies, gaming, music. Awesome product.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this is good sound bar. It has better sound then tv but if you want surround sound you’ll need to add some speakers.
I would recommend this to a friend- Cons mentioned:Volume
Great with optical plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too loud when connected to tv but when it’s connected to blue tooth it’s great
I would recommend this to a friend Good for what I needed it for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar for our bedroom and it was just right. I am a bit disappointed in the bass response from the subwoofer,though.
I would recommend this to a friendGood choice for large TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for a compact unit. Really enhanced the sound on our Samsung 65 inch TV. Fits neatly under the TV and not an eyesore.
I would recommend this to a friendGreat tv sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar was not my first choice when I come into the store but since having it I’ve really enjoyed it! Would recommend it!
I would recommend this to a friend- Pros mentioned:Price
Sounds ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly what I was hoping for but for the money it’s Better than just the tv speakers
I would recommend this to a friend Sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install was EASY and the sound is pretty good. Needs more bass sometimes, but it just might be what we're watching.
I would recommend this to a friendExcellent quality for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot go wrong by buying these speakers. They are a welcome addition to my 4K TV and I can even hook them up to my Amazon Echo.
I would recommend this to a friendok soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok soundbar. not as good as my old one but i now have ability to add more speakers if i chose to that i didnt have with old one.
I would recommend this to a friendGood sound and really easy to set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been very happy with this recent sale purchase. Would buy this sounbar again. Considerin the wireless back channel speakers too.
I would recommend this to a friendGood sound and meets my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My unit is in a 20' by 20' room and it fills the room. I moved the subwoofer a couple of times to get it right and have been happy.
I would recommend this to a friendLove the system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I did not like was the bluetooth pairing for the other two speakers you add, theres a delay on sound
I would recommend this to a friendGood Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install as we did it wirelessly. Did this install in about 10 mins. Nice looking and great upside sound when played loudly.
I would recommend this to a friend- Cons mentioned:Bass
Not bad...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....but not great. I feel the bass was too weak. For the price, I think it should be better.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of the Samsung Audio Soundbar. I am sorry to hear that you are not satisfied with the bass sound quality.
Please know that the HW-M550 has a dedicated Subwoofer level control on your remote.
The button is labeled “WOOFER”, and is located to the right of the Volume button.
Push the button up or down to adjust the volume of the subwoofer to -12, or -6 to +6.
Pressing the button will revert the subwoofer volume to level 0.
I hope this helps to resolve the issues. For further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only I am unsure of is that every time you turn off and on the volume goes down to lower level so I have to adjust louder to hear.
I would recommend this to a friend- Cons mentioned:Volume
Not loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was not loud enough, the speakers coming out of my tv was louder than sound bar
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Bernie, we understand your frustration with this soundbar. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle
