Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to my son a gaming monitor for a present. He was very happy and immediately notice an improvement.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product it's a must have for all new TV It's much better the the old surround sounds of the past
I would recommend this to a friendSound Advice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All parts present, went with the 3.1(instead of 2.1)channel on the advice of sales Rep. He didn't steer me wrong
I would recommend this to a friendGreat upgrade for the old system I had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well with the Samsung 4k/3D tv I purchased last year, easy hook up and makes movie night even better
I would recommend this to a friendGreat Sound; easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly improved the sound on the TV. Our inexperienced college student daughter installed it by herself easily.
I would recommend this to a friendAwesome sounder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We chose this soundbar system because it made the voices louder than the background noise. It's a great system.
I would recommend this to a frienddidn't match our older equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned item but no fault of product- just didn't work with our equipment.It does have a nice sound when paired well.
I would recommend this to a friendThe OKAY sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has all 3 speakers in the sounder unlike the two lesser models that have no mid speaker. I do not agree with the price for this quality of audio. The price is justified in part because of the bluetooth add-on and other add-ons. For outstanding and far superior audio quality, I recommend sonos but that's almost double the price. This is a good speaker and will suit the needs of most.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience. Your user feedback is also important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound bar. Sound is great, even when turned up loud.
I would recommend this to a friendSolid Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a Samsung TV, the autoconnect feature is great. Annoying to have a soundbar and need to turn it on separately.
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, I like the blue tooth capability and the different settings for watching different types of events.
I would recommend this to a friendGreat surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar for my TV. This product is very good. For GameDay or movie time, I prefer this soundbar.
I would recommend this to a friendExcellent Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and easy to use! Made a huge difference in our living room that is not set up for surround sound!
I would recommend this to a friendVery happy with my purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very crisp and clear. It has been able to handle any bass heavy song that I have played through it.
I would recommend this to a friendNice Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When considering price and performance, this system was good choice. It was easy to wall mount and looks good.
I would recommend this to a friendGlad I went with the 340W
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a little hard for me to install. Took some time to figure it out, but once it was connected it worked fine.
I would recommend this to a friendGreat Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was my husband's favorite Christmas gift! It was a snap to hook up and the sound is a wonderful improvement!
I would recommend this to a friend- Pros mentioned:Sound quality
Pretty Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality! Easy to set up. Not worth the hefty price tag though!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .BigRael:
Thank you for your review of this Samsung product.
Your experience and feedback are important to us and we will share your thoughts with our product team.
Should you ever need assistance or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Perfect Soundbar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Soundbar is great for TV and even better for movies!! Not the best for music but I'm still very happy with it.
I would recommend this to a friendGreat Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works with an older TV. Slim design and space efficient,plus has room to add more speakers.
I would recommend this to a friend