Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Works well, great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to be true surround sound, but it fills the room and does the job I was looking for.
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love hearing the music from it . It is great when you play video games specially car racing
I would recommend this to a friendGreat Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great with all kinds of music and movies on the television. Works with Bluetooth as well.
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar works really well ...who doesn't like to feel like you're in the movie theatre?!
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound bar, great sound and eliminates all the speakers and receivers taking up space
I would recommend this to a friendGreat addition to the TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comes on auto when TV is turned on . Like the ease of changing sound type, movue, sports, etc..
I would recommend this to a friendNot perfect but works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer is weak, but the soundbar works perfectly!
I would recommend this to a friend- Pros mentioned:Easy setup
Nice soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice soundbar easy to hookup .i did mine with the optical cable
I would recommend this to a friendBrand response from MrSamsung
Posted .LuckyGuy:
Thank you for your review of this Samsung product.
I am glad to see you are happy with this model.
Should you ever need assistance or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for watching tv or movies or listening to music. They turn on with my tv. Love them.
I would recommend this to a friendSamsung makes good products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like their TVs and choices in soundbar. You can select different choices in functions of sound.
I would recommend this to a friendGood sound and design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar has great design and good sound. Sometimes subwoofer loose connectivity in Bluetooth.
I would recommend this to a friendExcellent Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound from this soundbar. I was pleasantly surprised. Would definitely buy again.
I would recommend this to a friendCut the cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Part of total my total upgrade. Does great in a big room. Good value for the performance.
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use this in a 50x25 foot room. It's a very powerful system. This has a very strong sub.
I would recommend this to a friendWe are in la-la land
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were able to catch this system on sale! Perfect timing to complete an awesome purchase.
I would recommend this to a friendGreat sound and easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best purchase I have made in months. I would highly suggest the rear speakers too
I would recommend this to a friendAdequate but not a "Wow"!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this soundbar with a Samsung 55" TV and find the sound to be adequate but not a "Wow"! Treble is pronounced so you need to up the bass and sub woofer and possible lower the treble to negative to get a reasonable sound out of movies and shows. Great deal for Black Friday but cannot say this unit will make the majority of folks take notice.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the sound quality. Your user feedback is also important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Great sound and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this the sound is amazing and clear and the sound bar takes up very little space
I would recommend this to a friendGood sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for how sleek the bar is. The subwoofer is a little subtle, but overall great sound.
I would recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job of getting "better than TV" sound into the room without taking up too much space.
I would recommend this to a friend