Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Great sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a major upgrade from the tiny built in TV speakers. Perfect for the family room.
I would recommend this to a friendGreat sound with DVD and CDs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like we are at the movies. Especially like listening to CDs on this sound system.
I would recommend this to a friendNot perfect but works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer is weak, but the soundbar works perfectly!
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good full sound. Low profile. Love that the subwoofer is wireless but wish it had more boom.
I would recommend this to a friendSound great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's compact and sounds great. Very clear dialog. Very loud. The sub woofer sounds good too.
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv sounds so much better with the sound bar, big difference in clarity of the sound.
I would recommend this to a friendGreat soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and has been problem free. Have had three months and have zero complaints.
I would recommend this to a friendGreat sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really enjoying this sound at. The sound is full and is very comparable with my old 5.1
I would recommend this to a friendGreat Sound for the Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar works great, especially when paired with the SWA-8000S rear satellite speakers.
I would recommend this to a friendWorth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Everything I expected and more. Very easy set up and super functionality.
I would recommend this to a friendGreat Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung sound bar I have in our house and I would definitely recommend it.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound. No delay with wireless woofer. Automatically connected to my Samsung TV.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Great improvement of sound from TV. Gives a real theater effect
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this unit. It exceeded my expectations. Samsung is the best. I'm 100% satisfied.
I would recommend this to a friend- Cons mentioned:Volume
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound system wasn't loud at all for the price. Overpriced
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Stc1781:
Thank you for purchasing this Samsung soundbar. I am sorry to hear that you are not happy with volume output.
A common misunderstanding is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Good quality audio system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system was recommended by the very knowledgable staff. It was exactly what I needed.
I would recommend this to a friendSoundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new soundbar. It just what my new tv needed.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was great for what we were looking for but different settings are a little confusing.
I would recommend this to a friendGreat sound and wireless link is easy to setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All is well except surround speaker sound bit low. May be I did not placed them properly.
I would recommend this to a friendGreat surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a sound bar and had not reviewed any information but was satisfied of quality
I would recommend this to a friend