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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,914 reviews
  • Rated 4 out of 5 stars

    Good sound bar for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a better sound bar than I had, but still not as good as I was hoping for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and uses up very little space, exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our sound system. Samsung makes great products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Loud! Makes the walls rumble but also very clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on good sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this soundbar system. It goes well with my 65" Samsung 4k tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent but doesn't live up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i read many reviews before settling on this purchase. I decided to purchase the 3.1 over the 2.1 because of the reviews. and its ability to sync with my Samsung 4K TV. I have a large open living area and I don't feel that the sound feels the space. I am contemplating returning and purchasing a different system,

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      tiff405:

      Thank you for purchasing the Samsung K550 Soundbar. I am sorry to hear that your not completely happy with sound output.

      A common misunderstanding is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.

      Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soundbar. Plenty loud especially when paired with rear speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use with a second tv. Provides excellent sound reproduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and easy to use and set up. It looks and sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy to install and set up sound bar. My grandparents love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality and bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is loud and still keeps the great sound quality at high levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Samsung soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes such a difference with our new TV! Makes. A difference in watching TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows away my older LG sound bar. Bought it on sale. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was taken care of in a very nice manner by a very capable salesperson.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke with a knowledgeable salesperson that explained the features. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best system I have ever bought. It works great with my Xbox One

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on it is really great if you at looking for something really loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great mid-range product. It has good quality and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good complete sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pair for my TV. It fills my apartment with level sound very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this system sounds amazing! It is filling our living room pretty well.

    I would recommend this to a friend