Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
kove best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So many nice things at best buy.Love shopping there
I would recommend this to a friendGreat Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple, wireless and with bluetooth, Very nice!
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made the experience of watching my movies great!!!
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good purchase true movie theater atmosphere
I would recommend this to a friendExcellent sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awesome. There is total sound clarity.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use fun to play no trouble with setting up
I would recommend this to a friendExcelent sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent power, design and distribution of sound!!
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is awesome and pairs great with surround sound.
I would recommend this to a friendGreat value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is awesome I can finally hear my TV!
I would recommend this to a friendNice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theater quality sound in our own small living room.
I would recommend this to a friendseemless connection to TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is instant on when we turn on our TV.
I would recommend this to a friendAwesome sound! Clear, crisp and affordable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound system! Was perfect for my basement!
I would recommend this to a friendAwesome set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect system and great value. Easy installation!
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounder is powerful. Definitely a good purchase...
I would recommend this to a friendGreat Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box at a big discount. Works great!
I would recommend this to a friendWouldn't waste the money on it again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't tell its on unless it's turned up really loud. The salesman said with the newer bigger thinner tvs like we have, you need one for decent sound. Don't believe that. Since we rarely have it that loud, it's was like burning money. Wouldn't waste the money.
No, I would not recommend this to a friendgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product and sound, easy to install, no issues
I would recommend this to a friend- Pros mentioned:Sound quality
Does Not Work With Wireless Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll keep this short. It sounds great. However it does not work with wireless speakers. They sell a wireless speak kit, however it is wired to a router so not really wireless. The speaker kit gets 0 stars.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience. Your user feedback is also important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the soundbar system is performing to my expectations
I would recommend this to a friend- Cons mentioned:Compatibility
Product Impossible to Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Samsung Sound Bar with Wireless Subwoofer due to a recommendation from an audio person at Best Buy. I found it extremely difficult to install and had to contact Samsung for installation help. Finally got it installed with their assistance. My TV did not have HDMI (ARC) connections, so had to use the supplied optical cable. Turned the TV off the first night (it is attached to a desktop PC) and the next morning it would no longer work, would have had to re-install, so I decided to return it. Unless you have a newer TV with HDMI (ARC) connections, find another product.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .montanamurf:
Thank you for your review of this Samsung Soundbar. I am very sorry for this unfortunate experience.
Your feedback is important to us and we will share your thoughts with our product team.