Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 2,914 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar fits our needs perfectly. We are impressed with the sound . The setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar for the money. Attached ours to our 75 inch Samsung TV and it holds well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great difference than where we were.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and my TV sounds like we are sitting inside of a movie theater..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the clarity of the sound. Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crisp and clear. Love the sound bar and woofer. Woofer is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but I added the rear wireless speakers which I feel was a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent,price was right also

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is awesome. I read some reviews about the rear speakers not being loud, but they are great. You can control the volume of the rear speakers from the remote that came with the system (sound control) just press it multiple times to get to rear speaker volume. Overall i would recommend this system to anyone that wants to enhance the listening experience in a room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after Christmas on open package for $220. At first I felt the same as some of the reviewers regarding the base... there was more to ask for, but after a month I have to say the system is solid. My living room is 13x16 and it shakes the walls. I've watched Man from U.N.C.L.E. and Dark Knight and both didn't disappoint! Clear voices and good base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital display

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung sound bar. For some reason my digital display on the soundbar is not centered on the bar itself. Its off to the side a little. Does anyone else have it like this? No big deal...although I am super particular about things lining up and looking good on the wall. Any reason why this is? All the pictures online have it centered on the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade our soundbar as we are a little older and sometimes have a hard time understanding dialogue. Checked a lot out and didn't want to break the bank. Just got it and am totally happy. Wireless sub hooked up immediately and sounds great. Sound has synced up with the t.v. right away, have only reached level 28(out of 50) and am happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally had the 450 but wasn't too happy with the sound so I returned it, for the extra money much better off with the K550 3.1-Channel, the sound with the rear speakers is a big Improvement over the 2.1, the only downside is this isn't 4K pass-through, using an HDMI cable with Arc to my TV seems to be a big improvement over optical cable for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find and results considering limited funds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always (from my experiences) another sturdy and easy to use Samsung product! Linked automatically to my soundbar and clearly opened up the nice expanded realm of sound I was looking for. Speakers looked small but are heavy making them feel solid.....Not like a lightweight bookshelf type speaker. Very happy!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average soundbar, Bluetooth sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two soundbar's in my mind - Sony CT790 and Samsung K550. After seeing live demo at BestBuy store, I decided to go for Samsung K550. Went home and set-it up. Bluetooth sucks big time. Moment I stream music from my phone through BT, WiFi network speed reduced by 80%. Also the BT range is just 10 feet. Spoke to Samsung Tech support and they mentioned that the BT range is just 10-15 Feet. I have had a $70 Vizio soundbar in past which had much better Bluetooth range and also better BT - WiFi interference protection. Went back and returned this and got Sony CT790 soundbar. Did the same test and BT on Sony has much better range, I could stream from 20+ Feet. Also no BT-WiFi interference on Sony I felt Sony had better and clear voice clarity and good Bass. Samsung was jus too noisy with the Bass.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Sound bar w/ rear speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar works well. With the rear speaker level at 6 (it's highest level) The volume is to low. The speakers have to be 12 inches from you to hear any sound out of them,

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience. Your user feedback is also important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first soundbar, but I love it! It's notice very expensive, and it sounds like your at the movie theater. There are much more expensive ones, but I can't imagine the sound being much better than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after reading numerous reviews I knew that the Samsung soundbar was going to pair perfectly with my Samsung tv. Sure enough I've customized it to my liking and am very pleased with the end result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I bought this product to go with my Samsung TV but it also works great with Bluetooth connectivity to my pc, tablets and smartphones. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great compliment to my 9000 series tv. Even better deal since it came with free rear speakers which also sound great just make sure to turn up the level which is in the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy at the store told me about this, i just upgraded my tv and it paired wirelessly! Sound is amazing it even pairs with my iPhone through Bluetooth if i wanted to blast some music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Better than TV speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has 3 speakers in the sound bar plus a wireless bass speaker. The third speaker in the sound bar picks up the background sounds that are hard to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great.....for 2 months!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system worked flawlessly for about 2 months! Sounded great and was very easy to hook up. After 2 months the sub woofer would have trouble with its wireless connection to the sound bar. Contacted Samsung who initially stated that the components were too far away from each other (they are approximately 18in apart) - said they need to be closer. So, they are then moved closer and still the connection is inconsistent. Contact Samsung again who said to disconnect my Samsung DVD/BlueRay as that may be causing interference!?!? So I disconnect the device and still no consistency when turning everything on. So I do a reset per the manual and it works.........for a day. Now Samsung says it may need service :( Not sure about this system - may have to send it in for "service" but not sure this system will last - very very disappointed with this purchase - may want to look for a better system.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience. Your user feedback is also important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung