Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- |
- SKU:
- 4924902
Customer reviews
Rating 4.5 out of 5 stars with 2914 reviews
(2,914 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Perfect for apartment living
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned a number of soundbars. I live in an apartment and as you may know, you need to respect your neighbors and cannot blast action movies until 2am. My biggest complaint with all of them was the lack of a night mode. This fixed my problems! Great sound and affordable.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very Good Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm satisfied with with my purchase of this sound bar. Very good sound quality. The wireless sub is convenient and sounds great behind my couch. Has a weird wall mounting mechanism from the bottom with some supplied brackets, so I had to McGyver a way to mount it beneath my tv.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bluetooth connectivity
Rated 3 out of 5 stars
Margaret
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well when it is working. We thought it would sync with TV and automatically turn on. Well sometimes it does and sometimes is does not. We keep loosing connection. The sound is good but when it doesn't work it is a bummer.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Margaret:
Thank you for purchasing this Samsung product. I am sorry to hear that you are experiencing issues.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Easy setup
Rated 4 out of 5 stars
Excellent sound for moderate price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system is easily set up and provides very good sound quality. The remote offers several sound options plus base control. One potential problem area is that the system does not always start the base wireless speaker when energized. A second start usually corrects this problem.
I would recommend this to a friend - Cons mentioned:Bluetooth connectivity
Rated 4 out of 5 stars
Horrible if listening to audio streaming on wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are streaming music through wifi on your phone and connect phone via Bluetooth with soundbar, it's skips and will drive you crazy. My previous soundbar did not do that. I don't know if there's a way I can fix that so as of now I plug the phone with AUX cord with no problems.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Really amazing Sounds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this product! I only bought the sound bar and subwoofer and did not purchase the extra speakers that you can buy additionally and the room sounds amazing! Really recommend this product if you are not trying to spend much and want excellent quality sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and easy set up. Sub does a nice job considering my expectations. Using the product in my bedroom with a Samsung TV and optical cable. Really helps with dialogue and music. Its my first sound bar, so I don't have any frame of comparative reference, thus the 4 stars.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Solid quality overall, Bluetooth can be spotty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly happy with it so far, very easy setup. Quality is pretty good, especially for the Black Friday price point. I've had some trouble with the Bluetooth cutting out a fair amount, but aside from that so far so good!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the sound. I have always had trouble hearing TV espically movies now I can enjoy all my movies and TV shows love that you can change both the source and type of sound sports, movies, clear voice etc. LOVE IT!!! I enjoy tv and movies again at home!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this to replace our old system. We also bought the two satellite speakers. System sounds great, clear voices and we're catching a lot of subtle sounds our old system didn't which makes watching movies a lot more enjoyable. Very happy with our purchase so far.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the sound bar and subwoofer open box. The sound quality is great for my smaller living room. The bass is nice and sounds full. It definitely makes a difference because my Samsung TV doesn't have great audio. Overall, I really like the sound bar and subwoofer.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Plug and play
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You won't go wrong with this system, it has great sound and easy hook up just plug it in and your ready to go. It has no problem with my LG tv but the only problem I've seen with it is I'm having trouble getting my DIRECTV remote to recognize it for volume control.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great bang for the buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to purchase this soundbar and sub when it was on sale and have no regrets. It's what my TV has been missing all these years! The sub provides excellent bass and has enhanced my viewing experience. Set up is easy and takes no time at all. Would highly recommend!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Nice Soundbar system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this system for the TV in the bedroom. Nice clear sound and plenty of bass for a large bedroom. A little dissapointed that the Samsung TV remote will not control the volume on the soundbar. I have been told that newer Samsung TV remotes will operate the volume.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up for a premium because it was brand new but the thing is great for my need, the sub hits well and is adjustable and for my house is perfect. Not ideal for a large living room unless you get the wireless speakers with it but love the sub and sound bar so far.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung - 3.1-channel Soundbar System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. We love the sound effect so when listening to sports, movie or news we can have a proper sound input. My husband has hearing aids and can hear the tv with out them when he chooses to take them off. Clear sound. Added back speakers and love them too.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very Good Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Sound bar is a very good quality product. It gives you good surround sound without having all the big speakers. Nice bass from the sub woofer. Add the rear speakers and you have a full system that sounds like ur in the theater. I recommend this product.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent sound!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous Yamaha sound bar didn't produce speech well. This sound bar from Samsung does it beautifully!! I also picked up the rear speakers which produce wonderful surround sound. I highly recommend getting this along with the rear speakers. Great combination!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
simply the best sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after checking out other sound bars like JBL and even Bose, i committed to purchasing the 3.1, once i connected it at home and turned my tv on i realized how awesome this system really is, and its design is very nice as well, better than the others i was comparing
I would recommend this to a friend Rated 5 out of 5 stars
Good Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is loud enough for my use and excellent bass. Short range on BT syncing though.
I would recommend this to a friend







