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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2914 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,914 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound enhancement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in store after listening to the v2 sound. I was impressed with how this system handled higher volumes. I am not an audiophile, but we are pleased with how much the soundbar and sub add punch and detail to everything on screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to upgrade the sound bar hoping this will let me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is great. The sound is very clear and you can change it to different settings like movie, sports, clear....etc. Very powerful sound. We have an open floor plan and it is heard throughout the whole house...when needed! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Conflicted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this sound system. We didn't get the background speakers though so that might improve the overall quiality of sound. I don't like it much. We previously had a receiver with speakers that I loved but it started to not work, it did last 10 years though. I enjoy the sound quiality of my Razer headphones that give the clear and distinct sounds of everything going on and you can customize the audio playback. I do not feel this sound system is anywhere near as good as my headphones but like I said my husband loves it. We bought have different tastes for audio. I feel like when we were watching Falling Skies the fight scenes were extremely loud so you would turn down the volume some and then you couldn't make out the dialogue. That is what I disliked. For normal tv shows with less extreme sounds it's not so bad.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      MrsSmith:

      Thank you for purchasing the Samsung K550 Soundbar.  I am sorry to see that you are not completely satisfied with sound quality and performance.
       
      To better assist you with adjusting settings to fit your needs, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    The sound is amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our movie theater room. The set up was very easy and did not take much time. It sounds better than I anticipated and feels theater quality. I also purchased the rear speakers. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoying this system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound out of this system. Dialogue is clear with good bass. Easy to hook up with ARC so that it turns on/off with the tv remote. Wireless range could be better for Bluetooth, but typically plug phone in for improved sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the same time I bought my new Hisense tv just to upgrade the vizio sound bar I already owned. Huge step up. Wasn't really expect this kind of sound. I bought mine on sale so I got the rear loudspeakers to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 3.1 Soundbar provides great quality sound that fills the room. I am extremely pleased with this purchase and it was very easy to synch to my Samsung TV. We also use it to listen to music with the USB connectivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never new all the sound Effects I I was missing wow it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sound Bar!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to hook-up and added depth of sound to the room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Not bad, could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound quality for the price. The subwoofer doesn't deliver a true bass feel. If it's a small room is rate it a 4/5. But a regular sized living space won't be filled with a deep sound.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Dero51487:

      Thank you for your review of this Samsung soundbar.

      Your experience and feedback are important to us and we will share your thoughts with our product team.

      Should you ever need assistance or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, we love the sound effects. Bass is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar would highly recommend it I have a Samsung surroundsound system in this compares with it without all the wires I like it works if you're not watching the DVD player just regular TV you can still use the sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Audio at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung audio 3.1 soundbar compliments my 65 inch SUHD along with my PS4 PRO very well. The sound quality is crisp clear and very 4K video worthy and the sound connect makes it easy to enjoy quality audio without the cables.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth connectivity

    Rated 2 out of 5 stars

    HORRIBLE Bluetooth Connection (read other reviews)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing and works great BUT... if you want to use this for bluetooth from your phone or ipad.. do NOT get this!!! The connection cuts in and out and has HORRIBLE range for bluetooth. read other reviews about this.. I sure wish I did. I am VERY disappointed because otherwise this thing sounds amazing. I am returning today and getting an LG.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      RalphSky:

      Thank you for your review of this Samsung product.

      I am sorry to hear that you had issues with this model and have returned it.

      Should you ever decide to give Samsung products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.

      Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/ Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my new Samsung 4K tv And 4K blu ray player and it has not disappointed me. I would of liked to get the dolby atmos sound bar because the sound was much more crisp, but for the price this works good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good sound bar!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a TV the same day I bought the soundbar... it has really good sound and really simple to set up... the best part is that there is a wireless speaker kit that can be purchased to further enhance the sound in your room...

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    Good speaker overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good sound. I was very excited because of the Bluetooth feature;however, my phone has to literally be right next to the speaker to play iTunes/pandora. Even that close by, I still have occasional static in my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar it is amazing I highly recommend it, the sound its more intense, clear and its more than I expect, one of the best things of it, is that you can used it with a lot devices by aux, direct sound, Bluetooth, HDMI and USB

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar delivers crisp sound. The volume range is excellent. Extremely easy to sync with the Samsung TV. Only 1 reason its not a 5 start. Its a tad long to fit into my entertainment center so had to place on top where TV sits.

    I would recommend this to a friend
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