Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- |
- SKU:
- 4924902
Customer reviews
Rating 4.5 out of 5 stars with 2914 reviews
(2,914 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad I purchased this sound bar. It was a great buy for the quality of sound. It feels like I am in the theater in the comfort of my own home. It was easy to connect to my tv and takes up little space. It was worth the money!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Bluetooth is easy to setup with television or set top box. Comes with all necessary cables. Purchased for my mother and sound quality is great over the internal speakers that were being used previously.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Decent sound, but a little under powered.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a decent sized living room, recommend to get a soundbar with more power than 320. Sound is rich when volume is loud, but at low volumes, sound is not "full" or have "depth". but good value for the price when on sale.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bar has a great sound and is easy to hook up. The only issue I have found is it seems to want to change to HDMI source about 20 seconds after it turns on. It only does this every once and a while but still kind of a pain.
I would recommend this to a friend Rated 4 out of 5 stars
Solid Sound System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All in all I'm pretty satisfied. It's not the best in the world but for only $300 you shouldn't expect it to be. I got this for my Samsung 4K KS8000. It really brings the TV sound to life. The base could thump a little more but this sound system is infinitely better than just the TV sound. I wish there was a way to get the sound system to automatically turn on when the TV turns on. I'm constantly having to turn on the tv and then the sound system with separate remote each time I want the sound to come from it. Minor annoyance.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 4 out of 5 stars
OK sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar hoping it would be a good compliment to the Samsung 65" TV I bought. It is OK. I wish I had spent a little more and gotten a system with better sound. It operates fine and is easy to set up and use.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Techman:
Thank you for purchasing the Samsung K550 Soundbar. I am sorry to hear that you not completely happy with the sound quality.
A common misunderstanding is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
If the above is not a solution to your sound quality concerns, please contact Samsung Customer Support to speak with a representative who might be able to help you with settings that can improve your sound experience.
You can contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Samsung sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was looking for a simple low profile system and this product meets the needs i was looking for based on some online research and CR ratings. it has a well balanced sound and easy to navigate features....would recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Best first sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung bar great. Then I hook it up to my new tv .
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has great sound and very good volume.After listening to almost all the soundbars at Best Buy ,this Samsung without a doubt has the best sound and great bass punch.Makes the voices sound so much better as well,
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome system for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We searched multiple sites for reviews on this system and we are very pleased with this. Obviously easy to install, the sound quality is very good for the size of our room and the money that we spent. Very happy.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
LOVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally have nothing bad to say about this sound bar. The sound it produces is super clear and a great bass. If you have a newer Samsung TV, the sound bar will connect automatically via bluetooth. No set up needed
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound for a great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant because this was the cheapest one that I saw .... but wow was I surprised. The sound coming out of this is amazing.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Soundbar add so much better sound to your TV than the stock speakers. If buying this for a Samsung TV it literally took 5 minutes to look up. The sound is so much better you actually don't have to turn it up as loud
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
awesome sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't expect to get such a great sound from this item. We purchased it for the bedroom but temporarily used it in our living room after or previous system died... I was amazed at the quality of sound that it filled
I would recommend this to a friend - Cons mentioned:Bass
Rated 4 out of 5 stars
Great for small to medium room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Sony sonic bar in the living room that is well made for that amount of space, this sound bar is not as loud. It works great for a small to medium room that would bounce sound off the walls. Bass isn't that deep.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. My husband is really into music so therefore sound quality. With this sound bar we pick up high and lows during tv as well as movies. It's great sounds like you're sitting in the movies.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Easy setup and terrific sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I opted for the 3.1 instead of the 2.1 and it was well worth the extra money to get that dedicated center channel. Setup was a breeze using the Samsung supplied optical audio cable. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar it's loud the subwoofer has really good bass. I have connected the rear speakers as well and it has way better surround sound . I have bought 1 for my leaving room and 1 for my master bedroom.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money. Looked at a lot of the more expensive and went with this one due to the capability of the wireless rear speakers to add. We love this item.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Unbelievable Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar. Delivers even more clear sound than expected. Too bad Best Buy 100 % dropped the ball on the tv I ordered to go along with it. Three reschedules later I canceled orderdue to total incompetence.
I would recommend this to a friend







