Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Samsung soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar has excellent sound quality for our living room, the sub woofer isn't too much for our apartment. We love watching movies with our new system.
I would recommend this to a friend - Pros mentioned:Easy setup
Easy install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matches my Samsung TV seems pretty universal. Best of all easy set up and enhances the sound perfectly. Subwoofer doesn't rattle when turned up all the way.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly satisfied with the sound quality of the soundbar and subwoofer. I will say that if you have the soundbar, additional rear speakers are not needed.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the speaker. Works well with a samsung tv. Tried out the model under this with 2.1 channels and this blows it away. Worth the extra to upgrade.
I would recommend this to a friend Amazing Sound but buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is amazing, it covers a decent size room. Excellent crisp sound, can pair with Bluetooth devices anytime especially alexa smart speaker. After about a year of minimal use though the sound started skipping it would cut off every 6 seconds or so.... i have it setup with an HDMI cable through arc input and the sounds skipped through all connections. I've disconnected it ever since because of this disappointment, believe i did not use this often and it failed.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Samsung - 3.1-Channel Soundbar System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 3.1-Channel Soundbar System with Wireless Subwoofer works so well for my setup & the sound is great. The bass is spot on.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar provides better sound than my previous soundbar (also a Samsung), but not as good as the surround sound system that the soundbars replaced.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Bass
Not too bad...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, but the bass is pretty low and the volume has to be raised really high to finally hear things.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing the Samsung Soundbar. I am sorry to hear that you had difficulties with your unit.
A possible cause may be that the Soundbar is not placed with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
I hope this helps to solve the sound issue. Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Ambassador
- Pros mentioned:Price
Great piece for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is a great brand. We love this soundbar. Yes there are better but they are much more expensive!!! This was a great deal. And it was a great deal!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Surround Sound System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best gift I have ever received. It turned my basement into a true surround sound theater as was the perfect match for my Samsung 55" TV.
I would recommend this to a friend - Pros mentioned:Price
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the purchase price, this system was great! The system works perfectly, and sounds great in the living room.
I would recommend this to a friend - Pros mentioned:Easy setup
Nice...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an add on to my 65 " Samsung tv which has good sound alone however this makes it like a theatre couldn't be any better....easy set up as well.
I would recommend this to a friend - Pros mentioned:Sound quality
Great surround system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love our surround system becuase we can hear great music at a high quality. When we are watching a movie y is amazing to hear the sound effects, etc.
I would recommend this to a friend - Cons mentioned:Bass
Delivers very solid sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivers very solid and clear audio. Although, the bass is a little on the weak side. Even after tweaking all settings possible, the bass feels lackluster.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a expensive Bose surround that was getting old. Wanted to replace it and was very surprised on the great sound this produced for much less cost.
I would recommend this to a friend - Pros mentioned:Sound quality
My 3rd Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have three of these soundbars in my home. As you can see, I'm a devoted customer, and for good reason. This product is streamlined and has great sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is priced great and the sound I get out of it is awesome! Watching movies or concert DVD's makes we wonder why I waited so long to get one.
I would recommend this to a friend - Pros mentioned:Sound quality
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for these newer sets. Only regret is I didn't get surround sound. But otherwise a great wireless sound bar and subwoofer. Makes a big difference
I would recommend this to a friend - Pros mentioned:Sound quality
Provides great sound at low levels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had a sound at system before and cannot believe the difference. Full sound is very different from what would just come from the television
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound all around. Good enough for a living room or bedroom. Add the wireless rears and you have a great surround setup
I would recommend this to a friend