Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product for tv. sounds are crisp and loud. the sub has a kick to it.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung sound bar totally exceeded my expectations. Very good sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple settings provide great surround sound for all types of TV watching
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was blown away the first time I powered up this sound bar. No regrets!
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundboard is great by itself when we don't need the surround sound.
I would recommend this to a friend Good Soundbar for an office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the soundbar for my office/gaming room, but would not use this for a media room in my opinion. I have watched several movies on Netflix and this soundbar is way louder than the 2 Samsung models under this one. There are several sound features which fit real world situations like night mode, clear mode and movie mode. All in all it was worth the $229 that I paid for it.
I would recommend this to a friend- Pros mentioned:Price
Good product for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Entry level system that has center channel speaker. Good value for the price
I would recommend this to a friend - Pros mentioned:Easy setup
Sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and easy set up. Buying a second one for my TV in the garage
I would recommend this to a friend Great Sound for a smaller room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very hard for me to pick a sound bar for my master bedroom after having my entire house setup with Sonos. I would have to say that the quality is good but doesn't pack a punch like the Sonos Soundbar. I would recommend this sound bar and sub for a smaller room or bedroom to give it more of a punch.
I would recommend this to a friend- Pros mentioned:Sound quality
great speakers for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really good for the price. I'm very pleased with the purchase
I would recommend this to a friend - Pros mentioned:Sound quality
great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like my purchase, great quality and sound would recommend to a friend.
I would recommend this to a friend - Pros mentioned:Sound quality
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goes well with a 55 inch Samsung 4k tv sounds good when watching a movie.
I would recommend this to a friend - Cons mentioned:Bass
Good Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is pretty good. I have two real issues, the first is that the remote I received with it did not work. I worked with Samsung support and received a working remote in about 2 weeks. The bass on the sub woofer is not that loud. I was hoping for more bass, but still it is a clear, crisp sound.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience.
Your user feedback is also important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Pros mentioned:Easy setup
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Excellent sound! Fantastic that the subwoofer is wirelessly
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised how good the sound is. Had no problems with the installation
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Sound!!! Wonderful addition to any television installation!!
I would recommend this to a friend - Pros mentioned:Easy setup
Very good and the price i got out at was better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good happy that it is easy set up and sounds like in a movie theater
I would recommend this to a friend - Pros mentioned:Sound quality
Good buy! Great sound !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and great options!! Would recommend and buy again.
I would recommend this to a friend - Pros mentioned:Sound quality
Works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were just using TV speakers and this has made a world of difference!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised how good the sound was. It really brings movies to life
I would recommend this to a friend