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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,914 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Very good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good improvement over tv speakers. Easy setup with Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and makes you feel as if your in the show

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great tone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast attachment, great sound really good price, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Perfect for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar performs well for the price. Set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar with quality sound that has good volume and bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar pleasing to the eye. You don't even notice it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really happy with the sound, design and everything else is good

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Setting up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it fairly simple To setup... and now to check the sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome and cool looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really liking this sound bar but I have found a few quirks. One, my Samsung Tv is capable of powering off my sound bar but it is not capable of powering it off - which is lame. Also, I have noticed some interference at medium ranges for Bluetooth audio connection to my iPhone 6S.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      in5five:

      Thank you for purchasing the Samsung K550 Soundbar.  I am sorry to hear that you are experiencing issues with on/off communication with your TV.
       
      By default, power ON by the TV is set to off. You have to press the "Bluetooth POWER" button on the remote to turn the feature on. The Bluetooth POWER On function is available after you have successfully connected the Soundbar to a Bluetooth compatible TV using TV SoundConnect. When the Bluetooth POWER On function is ON, turning the connected TV on or off will turn the Soundbar's power on and off as well.

      Please refer to the diagram drawing of the remote in your User Manual.

      For additional questions, concerns, or if you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you. 
       
      You can also contact Samsung via LiveChat or email.  Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
       
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly improves the quality of sound, especially dialogue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of searching before narrowing down to a couple units. I was not looking for a big multi speaker system. My main concern was being able to hear low level conversations. This unit really helps with that problem. The sound overall is great. Connection is easy. I am using it for TV, Blue Ray, and stereo sound. Very pleased with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is worth the price, sounds very good with movies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a samsung tv and soundbar together. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Met all our expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Just what we wanted Samsung makes great products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these speakers are well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set-up w/samsung tv. Took longer to unwrap than to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar for a smaller room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a ton of research before going out and listening to all the sound bars. This one won Bc of the Bluetooth compatibility with my Samsung tv as well as the additional rear speakers (sold separately). I really enjoy this setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar and sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar and subwoofer together put out a pretty amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great and does what it says! It is loud and sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar is very good quality that gives off great sound

    I would recommend this to a friend