Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- |
- SKU:
- 4924902
Customer reviews
Rating 4.5 out of 5 stars with 2914 reviews
(2,914 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Sound bar sound so good. Love it so far
I would recommend this to a friend Rated 5 out of 5 stars
Great birthday present for him!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for my fiance and he loved it! I did some research about various products and also had some help from the staff. Even though it was an out of the box product, it still worked just like new. It's a great addition to our living room.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review....Sound quality! Would definitely recommend it.
I would recommend this to a friend - Cons mentioned:Bluetooth connectivity
Rated 3 out of 5 stars
Not too good with Apple iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the volume on this sound bar, but the BT isn't all that great considering that sometimes I'll be in the same room and have connectivity issues (not related t streaming issues) with the soundbar. It plays well overall though. The sound is great
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Very happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, ease of use and installation. Love it!
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
Nice mid range sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good usable features, easy set up and nice sounds.
I would recommend this to a friend Rated 4 out of 5 stars
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my LG 5.1 system with this Samsung system as I was tired of the wires. I moved to a smaller place and wanted to downsize my system. Being that it's a 3.1 vs a 5.1 the surround system seems non existent, but overall the sound is OK. Most of my viewing is cable TV, so not expecting great sound separation.
I would recommend this to a friendRated 5 out of 5 stars
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this bar and sub woofer because it was affordable and it was recommended to me. For the price, I cannot imagine there being a better setup! Well worth the money.
I would recommend this to a friend- Pros mentioned:Easy setup
Rated 4 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the sound. It was very easy to set up.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound.. easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install & operate..great sound & look
I would recommend this to a friend Rated 5 out of 5 stars
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a new tv and due to the size it was recommended that I get a soundbar along with it. Stayed with the same brand of tv and purchased a Samsung soundbar system. So happy I got it. My mother-in-law is hard of hearing, she loves being able to clearly understand everything for the first time in years!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound blew me away especially for the price.
I would recommend this to a friend Rated 5 out of 5 stars
Easy setup. Great with Samsung TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup consists of connecting a power cord and pairing with a Samsung TV. You can also use optical or Bluetooth connections. Sounds great. The bass thumps and rumbles. The wireless back-speakers are a nice addition if you're looking for 5.1 surround. I haven't mounted it yet, but seems like it will be easy.
I would recommend this to a friendRated 4 out of 5 stars
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 2 other sound bars to try to improve on the voice sounds. Neither of those offered customizable sound choices like this one does. This has 6 selectable sound choices which does help in understanding the speaking. This sound bar overall is very good and my wife and I are satisfied with its performance.
I would recommend this to a friendRated 5 out of 5 stars
very happy with my purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought one of the lower priced models. Although the sound on that model was good, it wasn't as rich as i had hoped. After a few days, I decided to return that first model and trade up to this model. I was very happy with this and with the return process. Sound is rich even at the upper volumes.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fits nice --- would purchase again
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
adequate, but you will need more!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the store this thing sounded awesome! Blew me away! Got it home, not so much! I think I will have to purchase the surround sound kit to get the sound I heard in the store. I will need to follow up on this to see if I would recommend it to a friend!
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 5 out of 5 stars
Love Love Love!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were in the store looking to replace our Sony wired home theatre system. The Best Buy Associate was wonderful. He showed us several options and we decided, after the in store demo, to purchase this. We are so happy we did! It is very user friendly and we love the sound quality and the lack of wires!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I wish for this sound bar is that my new TV remote would work on it as well but it does not I still have to use a separate remote even though my TV is set where are you can hook up sound bars to it and your remote work as well even though this is a 2016 model it would not hook up for the remote
I would recommend this to a friendRated 4 out of 5 stars
Great Sound however the base sound is weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the same sound as experienced in the store set up. Hooked up the Samsung blu-tooth surround sound speakers and the sound is so weak that you can't even tell they are working ... the only reason I have not returned the additional speakers is because I just don't have the time and hate returning merchandise!!
I would recommend this to a friend







