Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- |
- SKU:
- 4924902
Customer reviews
Rating 4.5 out of 5 stars with 2914 reviews
(2,914 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good for what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expected more from it based on the demo in store but the sub doesn't fill the room the same way. It works well for what it is though and I know it's underpowered for the room it's in. Wouldn't pay full price for it though, got it at a discount and it came with rear speakers for free too.
I would recommend this to a friendRated 5 out of 5 stars
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old surround sound system with this sound bar and it works great. I splurged on the 3.1 instead of the 2.1 bar. It was easy to sync with my Samsung 4K tv, so I don't have an extra remote to keep up with. Sound is great, can hear the dialog better than on my old system.
I would recommend this to a friendRated 5 out of 5 stars
Huge improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this soundbar and wireless sub as an upgrade to a crummy sony bar several years old. Went by a best buy team members recommendation and am very pleased. The center channel is a must with a soundbar and the sub is booming if you want it to be. Very pleased with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
If you're in this price range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's as good as it's going to get. Excellent product with bonus if you own a 6000+ Samsung model TV (no wires needed!). After this price range, you start to get into stuff that's $700+ just for the soundbar. Below this price range, and you're likely going to get an inferior product.
I would recommend this to a friendRated 4 out of 5 stars
Not sure yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble trying to hookup with cable but alternative is wireless, which was not hard. Have to turn on system with the remote that comes with it, but then you can adjust sound with Direct TV controller after it is on. Still trying to determine if sound is better than without it though.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has great sound from the sound bar and decent bass from the wireless subwoofer. The subwoofer cuts out every now and then even after a firmware update. Going to exchange it to see if it's isolated to just this particular unit.
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Audio Product. I am sorry that you are not completely satisfied with the experience. Your user feedback is also important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 5 out of 5 stars
Great sound with enhance voice clarity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this soundbar because of the center channel speakers - enhance the voice output so I don't have to increase the volume just to hear people speak. System also has a voice mode which I believe works well. Sound is otherwise competent with great bass and treble. Easy hookup.
I would recommend this to a friendRated 5 out of 5 stars
Great Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar system back in 2016 and to this day 9/11/19 still working in perfect conditions. I love how loud the TV sounds when the soundbar is on, I can also play my music through my phone through bluetooth and it sounds great.
I would recommend this to a friendRated 5 out of 5 stars
great sound bar for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.upgraded from the 2.1 sound bar from samsung. definitely liking this one better. the 3.1 is a definitely better. the wireless subwoofer is still a little lack luster but I'm very much enjoying this system and happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 3.1 Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar works great, a great improvement over the tv speakers. i opted for the optional rear speakers but I'm not sure they are working correctly. they aren't vey loud, I have gone into the menu and upped their volume but you have to very close to hear anything from them.
I would recommend this to a friendRated 4 out of 5 stars
Great system for a reasonable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little tricky to set up, since we needed a different linkage, but great once it was finally synced. We tried it on a newer tv to get the sense of how it linked and, once we accomplished that, tried it on the other set. Much better option, especially for sharpening the dialogue.
I would recommend this to a friendRated 5 out of 5 stars
GREAT SOUND FOR THE PRICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I USE THIS SOUNDBAR FOR MY BEDROOM AND IT WORKS WELL. GOOD BALANCE BETWEEN CLARITY AND BASS. I HAVE THIS PAIRED WITH THE SAMSUNG WIRELESS REAR LOUD SPEAKERS PERFECT MATCH. GREAT FOR TV AND MUSIC. WORKS BEST WITH SAMSUNG TV FOR WIRELESS SET UP NO CABLES NEEDED VERY CLEAN SET UP.
I would recommend this to a friendRated 4 out of 5 stars
Nice upgrade from Television sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this because we wanted a little better sound when watching our movies and it does the job. You're not going to get super crazy sound out of it but the volume and bass you get from this is really good. Also we use the Bluetooth to play our music and it also sounds good.
I would recommend this to a friendRated 4 out of 5 stars
Excellent Quality for Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I was unaware that soundbar systems could not be used to connect to receivers (woops); I am pleasantly surprised at how crystal clear; bass-y and loud this thing can get. There are only 4 different settings for sound but it seems it will auto-detect sources and pick the best one.
I would recommend this to a friendRated 4 out of 5 stars
Good product at a fair price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system is better than others at a higher price point. I highly suggest this sound bar. We also have the rear speaker addition, sounds even better when paired with them. 4 stars since the bar doesn't connect through wireless to our Samsung TV. Others at a higher price point will.
I would recommend this to a friendRated 5 out of 5 stars
Good quality Soundbar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the Samsung - 3.1-Channel Soundbar System with Wireless Subwoofer - Black I purchased. The sound is very good with multiple adjustments that can be made for the best sound for your room and listening preferences. Very happy with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Good System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a great deal. Free satellite speaker set with purchase of soundbar. Also bought a Vizio 5.1 soundbar system. The Vizio packs a bigger punch, but the samsung is much clearer. Both are great, if clear voices are what you're looking for than the Samsung is your winner.
I would recommend this to a friendRated 4 out of 5 stars
Works well with my curved TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed the soundbar system since installing it on our new Samsung Curved TV. It was a little bit of a challenge getting it installed, since I wanted to attach it on the TV so that when we move the TV around (it is mounted on the wall), the sound bar stays with it.
I would recommend this to a friendRated 4 out of 5 stars
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit definitely enhances the sound of my flat screen tv. Guests have commented on how good it sounds. Has settings for music, sports, movies that do change the dynamics. My wife likes the fact that they are wireless. A giant step forward from the tv's built in speakers.
I would recommend this to a friendRated 5 out of 5 stars
great speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had a tuner or receiver, and separate surround sound speakers to run surround sound. I never thought about going with a sound bar. Well I wish that I would have switched when they first came out. These sound great. and they are very compact. Good choice.
I would recommend this to a friend







