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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2914 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,914 reviews
  • Rated 5 out of 5 stars

    Great for home theater use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big sound bar!! Very loud and give the feeling of being in a theater watching a movie. I can also Bluetooth my phone to the bar and play music while cleaning the house. I would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Bar and Easy to install and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar for a new 65". It was easy to install and connect to the TV. Product sounds great and is easy to use. It provides several listening modes depending on what type of program I am watching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect fit for my folks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas present for my parents. Works great with their new Samsung TV remote, making for ease of use. Sound is as expected from a sound bar. The center channel makes a difference vs the 2.1 model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar on this thing is very good and very crisp and clear. The sub woofer could have had deeper bass, but the sound bar is impressive. Best Buy also has an in-store demo to give you a sample of how good this is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had a Samsung soundbar, and it worked great so we ordered this one for out living room. There is good bass for action movies and music and great sound for football season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Theater Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was set-up in the store so a person could audition all 3 versions of the unit. We were very impressed with the sound in store and even more so at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and really loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is extremely loud and gives us a movie theatre experience in our apartment. Sometimes we have to turn it down for fear of the neighbors giving us noise complaints. Great product that is built to last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up and good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar helps provide better sound in a large room that would not have been available with just the TV speakers. Love the wireless capability to move the speaker wherever it is needed and can be out of the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. Has several modes, easy set up, wireless, small and non-intrusive. The one downfall is for some reason it looses connection to subwoofer every now and then. Otherwise very pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works Just Great With My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing I have a Samsung TV it is a very good idea to get the same brand of sound bar Samsung. I tried a different brand and the different between the two are out of this world. So happy with both Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional at the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product and I feel it was a great value for the price point. It was on a great sale when I purchased it.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 3 out of 5 stars

    OK not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound bar not the best sub-woofer. Battery that came with the remote did not work so I had to buy new ones. Also, doesn't easily connect to my phones bluetooth.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung Soundbar System.
      I am sorry to hear that you were not happy with its sound quality.

      Your user feedback is also important to us and will be shared with our product team.

      Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Good audio equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung soundbar also came with a wireless rear speaker set. In this configuration it is a 5.1 system. We have it connected to an LG TV, and the HDMI ARC connection works well, as does the optical input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because I was brand loyalty with my TV. The bar and sub sound great. No complaints, but the sub is strong like other reviews mentioned. Probably are better quality sound bars but this one is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 months ago along with the wireless satellite speakers and they are outstanding....and a great value for the price paid. I would definitely buy again, I even bought the same set up for my brother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this soundbar for about 2 months now and so far it works great. I hope I can give another review in 1 year to give a better performance rating on how this product really works after 14 months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar. This replaced a home theater surround sound that was bulky. We use this in our movie watching room and we feel like we're at the theater.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my older Samsung sound bar with this unit because it works with the wireless rear speakers that Samsung also makes. With these two together you get great crisp sound almost as good as a real 5.1 unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy hookup and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised just how easy the install was. Great sound and even better that I wasn't breaking the bank to get it. I would definitely recommend this to anyone who wants theatre sound at a reasonable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this surround sound a little skeptical as my husband is the one who wanted it so badly but I must say I was very impressed with the sound difference that it made while watching with the tv

    I would recommend this to a friend