Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- |
- SKU:
- 4924902
Customer reviews
Rating 4.5 out of 5 stars with 2914 reviews
(2,914 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great sound and easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great system. I strongly recommend it. Volume was important to me, as I use it in a exercise room with noise from the machines. Speaking sound is clear, with 3-channels, and the background is sonorous.
I would recommend this to a friendRated 5 out of 5 stars
Excellent sound and bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound clarity is awesome even without the two speakers in the back. The bass from the sub is exceptional as well. I will definitely be purchasing the additional two rear speakers to complete the package!
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sales representative was very knowledgeable explained pros and cons of each system for our home. This particular system has I ncredible sound intense audio on action movies. Very happy with purchase!
I would recommend this to a friendRated 4 out of 5 stars
Good value for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Integrates well with a Samsung smart TV. The bluetooth connection on the woofer is a convenient solution. Overall, a terrific improvement on the fidelity of the audio feed, and a good value at this price point.
I would recommend this to a friendRated 3 out of 5 stars
Great quality, poor instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the only 3.1 Samsung sound bar offered by BestBuy within my price range. The sound quality is very good and I am happy with it. Unfortunately, the instructions for setting it up with my Samsung TV are lacking enough detail to make it automatically turn on when I power up my TV - I have to power up the sound bar manually, which changes the source of the signal to the TV, causing me to have to change the signal source back to the original one I was using before powering up the sound bar. It may be user error in setting up the sound bar, but that's because of the instructions I was given.
I would recommend this to a friendBrand response from MrSamsung
Posted .Me012345:
Thank you for purchasing this Samsung product. I am sorry to hear that you are experiencing difficulties with setup.
By default, power ON by the TV is set to off. You have to press the "Bluetooth POWER" button on the remote to turn the feature on. The Bluetooth POWER On function is available after you have successfully connected the Soundbar to a Bluetooth compatible TV using TV SoundConnect. When the Bluetooth POWER On function is ON, turning the connected TV on or off will turn the Soundbar's power on and off as well.
To better assist you with step-by-step instructions, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Rated 5 out of 5 stars
Great Sound and easy pairing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit to pair with a Samsung 49" 4k 8500 series TV. Pairing was instant and sound is really incredible compared to the TV alone. Additional satellite speakers can be added to the system as well
I would recommend this to a friendRated 5 out of 5 stars
Gotta love Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar with subwoofer. Wanted to make my surround sound wireless and I'm glad I got this. They make the smaller rear speakers that attach to bump it up to 5.1 for about 130$ more. Worth it.
I would recommend this to a friendRated 5 out of 5 stars
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for soundbar that had clarity with the voices in that I am somewhat challenged with my hearing. This soundbar fit the bill. The base from the sub helps to give dimension to what we are watching.
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this sound bar and it was very easy to connect to the television and have great sound. The wireless Bluetooth connects to the subwoofer when we turn on the remote every time. Great little unit!
I would recommend this to a friendRated 5 out of 5 stars
great sound for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go with the Samsung 65 inch uhd tv that I got from Best Buy. The soundbar came with the small rear speakers as well. The sound is very good and loud enough to fill the 15ft x 25ft room.
I would recommend this to a friendRated 4 out of 5 stars
The sound is amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my 7 year old Panasonic sound bar with this one and the upgrade has been even better than I expected. The only issue I have noticed is the unit sometimes has trouble finding the wireless sub.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, the sound is good. They ALMOST give you that surround sound feeling but not quite there. If you have a large room, forget it. Overall not bad though.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Thank you for purchasing this Samsung Soundbar System. Your user feedback is also important to us and will be shared with our product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
Rated 5 out of 5 stars
Soundbar is perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume on this is amazing! It's great for movies and you hear everything! The Bluetooth on it is also amazing! You can connect your phone and play music right off of it! Great product for the price!
I would recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the $150 version and I wanted to upgrade. After reading about the version above this one, I decided to spend the money and grab one two levels higher; $380! Great bass and loud as you can get!!!!
I would recommend this to a friendRated 5 out of 5 stars
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was mounted and the audio was awful. Very muffled. Bought this sound bar. What a difference! We can hear everything crisply and clearly. Awesome product. Best Buy salesman was terrific. Knew his stuff.
I would recommend this to a friendRated 4 out of 5 stars
More than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought for a bedroom in basement. Awesome sound. Family members had great comments on sound. Bass and clear sound worth the price ,black Friday deal $229.00.Will buy surrounding speakers for this .
I would recommend this to a friendRated 5 out of 5 stars
Great sound bar system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to go with my Samsung 65" ks8000. Its a plug and play system and connected immediately with my TV. The sound is great and really fills up my room, which has a 16ft ceiling. Worth the money!
I would recommend this to a friendRated 5 out of 5 stars
Great Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into Best Buy looking for a relatively cheap sound bar and had a lower priced Samsung in mind. After comparing both sound bars I decided to go with this one and got the rear speakers as well.
I would recommend this to a friendRated 5 out of 5 stars
What a great buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dad was looking into a new sound system and an employee at the store said he thought it was an amazing deal around the holidays and he was right. My dad loves the power and quality of the system.
I would recommend this to a friendRated 5 out of 5 stars
Excellent sound-quality, glad we purchased it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar for our flat-screen has very high-quality sound. We are really enjoying the whole viewing experience, and appreciate the assistance we received from the Geek Squad in getting it set up.
I would recommend this to a friend







