Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Good Sound Bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I like about this sound bar is the overall size. Good quality, yet light weight, and small. I have sat mine on the fireplace mantle (which is only 3;3 1/2" wide, and it's perfect!
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this product to go along with a Samsung tv we purchased the same day. It's such a great addition to our tv. It's very sleek and modern looking but subtle at the same time.
I would recommend this to a friendNice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar adds a nice depth of sound to the tv. Love how it hooks up to the tv so that it comes on automatically and can be controlled with tv remote the subwoofer adds nice bass
I would recommend this to a friendGreat Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like you are in the middle of whatever you are watching or playing. So realistic that our dog that is afraid of fireworks was cowering until she got used to the sound system.
I would recommend this to a friendUnbelievable Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound bar on the market for the price. Sound is crystal clear and easily hooks directly to you flat screen T.V. to enhance the sound.
I would recommend this to a friendGreat Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a great soundbar for my Samsung TV during black Friday and definitely was worth buying. The sound is great and I barely lift the volume up because it is super loud!!!
I would recommend this to a friendNice system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Samsung TV and It connects to the soundboard wirelessly and automatically. We enjoy the product and would recommend it to a friend.
I would recommend this to a friendLooks and Sounds Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Soundbar is a perfect compliment to my Samsung 65" 8000 series. Love the Blutooth option so I don't have to use wires. Great sound and woofer is powerful, but not over bearing.
I would recommend this to a friendGreat speaker system for living room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar combined with the subwoofer gives tremendous sound for our tv and the fact that the soundbar is Blue tooth is awesome! I love listening to music from my phone on it!!!
I would recommend this to a friendA good sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been enjoying the sound that comes out of these speakers. Sounds from the TV and music sound really good. It's not the most expensive nor the least, but it's worth the money.
I would recommend this to a friendAwesome Quality and Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You will not be disappointed in buying this. Could spend more ore less money and be unsatisfied. This shakes my 250 Sq foot movie room and fills the walls with superb, clear sound.
I would recommend this to a friendnice option for smaller room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this purchase. It has several options depending on the shows we watch, e.g., movies;talk shows; music; etc. Good surround & bass using with a 40" 1080p tv
I would recommend this to a frienddecent compromise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Essentially a solid balance of reasonable cost and reasonable performance. Unfortunate to need yet another remote, but important to utilize some of the features such as custom sound modes.
I would recommend this to a friendGreat sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Walked into bestbuy not knowing i was going to buy this but im glad i did. I love the sound quality and i also like the fact that it's bluetooth so i can play music from my iphone
I would recommend this to a friend- Pros mentioned:Price
It's ok...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar system plays well, but I need to have my device right next to the system or it looses connection. But for the price it's ok..
I would recommend this to a friendBrand response from MrSamsung
Posted .Thank you for your review of this Samsung Soundbar System.
I am sorry to hear that you are experiencing connection issues.
Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
-Samsung Ambassador
- Cons mentioned:Volume
Good but I expected more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little mislead by the in-store Demo. When I hooked it up at my home along with the rear speakers i expected more clarity and volume.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Javi:
Thank you for purchasing the Samsung Soundbar. I am sorry to hear that you are not completely happy with sound quality.
A common misunderstanding is that customers are not placing the soundbar with the SAMSUNG logo facing up towards the ceiling. If you position the soundbar with the logo facing up, you will see the display/status panel and the speakers will be facing outward. (Refer to product photos on BestBuy.com and zoom in on the photos) If you have incorrectly placed the soundbar with the display side down and the SAMSUNG logo perpendicular to the floor, you will experience muffled or low quality sound because the unit will be resting on the speakers.
Should you need further assistance, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Cons mentioned:Bluetooth connectivity
exchange it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I order the sound bar online. But it can't connect with the woofer. So we have to go to a store and exchange it. Hope this one can work well.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Jay33:
Thank you for purchasing the Samsung K550 Soundbar.
Should you ever need assistance with setup or use, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
great complementary accessory to tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.makes my room sound like i am in a movie theater. the subwoofer sound best next to wall, it makes ur whole room fill with base and the sound bar sound clear and can go very loud
I would recommend this to a friendBest for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for just the center channel speaker in the bar itself. Only regret is not getting it at Best Buy sooner when they had a promo that gave rear wall speakers for free with it.
I would recommend this to a friendIf u like clear vocals as well as bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice paired with 4k Vizio smartcast 55. Easy remote, simple function, no sound delay with the wireless sub. Set mine at treb+4, bass+3, sub+4-6. At sub+6 it shakes the room
I would recommend this to a friend