Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- |
- SKU:
- 4924902
Customer reviews
Rating 4.5 out of 5 stars with 2914 reviews
(2,914 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up but the rear speakers that came free with it are useless. Must put ear to the rear speaker to hear it even with the volume to the rear speakers all the way up.
I would recommend this to a friendRated 5 out of 5 stars
Best soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar and I am so impressed with it. It sounds great! I use the Bluetooth to play music from my phone. I love it
I would recommend this to a friendRated 4 out of 5 stars
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as good as our bose set up at home. But we needed something for up at our cabin and didn't want to spend as much. So considering the price difference it was a great purchase.
I would recommend this to a friendRated 4 out of 5 stars
nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a split second delay between the Sony TV and the Samsung Sound Bar (The visual and audio on the TV is a little in front of the sound bar; the sound bar is slightly delayed)
I would recommend this to a friendRated 4 out of 5 stars
Pretty impressive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only down side is that the wireless sub didn't work on the opposite side of my room. It really wasn't that far, just to far for the equipment. Other than that, sounds awesome!
I would recommend this to a friendRated 3 out of 5 stars
Adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are expecting rich powerful sound for your home theater, this is NOT it. This sound bar is adequate in that it IS better than just TV speakers but surround sound, deep bass experience it is not. The subwoofer is large and needs to be on the floor away from the wall a little so it is visible. The bar itself is attractive but sticks up a little as my TV is very close to the top of my cabinet. I paired it with the wireless rear speakers and it is less than impressive. I will prob replace it someday with a true sound system.
I would recommend this to a friendRated 5 out of 5 stars
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar gives very clear sound, I did not know how clear until I compared it with my old surround sound system and could here sounds on blue rays that I had not before.
I would recommend this to a friend- Cons mentioned:Bass
Rated 3 out of 5 stars
Not bad if caught on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the worst but definitely not the best. Caught it on sale so can't complain too much but not much bass out of subwoofer to be honest.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Tech:
Thank you for your review of this Samsung product.
Your experience and feedback are important to us and we will share your thoughts with our product team.
Should you ever need assistance or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Rated 5 out of 5 stars
enjoying it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've never had surround sound and this adds just the right amount of background touch. We aren't ones to crank it up so when we do it is amazing all the sound that pops out.
I would recommend this to a friendRated 5 out of 5 stars
Really brings out the sound needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the 3-1 system after talking to sales. He explained about the center channel for voice which comes in clearer. Also liked the ability to add rear speakers in the future
I would recommend this to a friend- Pros mentioned:Price
Rated 3 out of 5 stars
Serves its purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you aren't looking for high-end audio, then this system is for you. As long as they continue to offer the free rear wireless speakers.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enhances sound for new Samsung 65 inch Curved HDTV. Geek squad agent Nick did great job installing both TV and soundbar. Nick is a very professional Geek squad agent.
I would recommend this to a friendRated 5 out of 5 stars
Great sound and easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar. The sales associate told me that it was the number one selling sound bar they have. I love it! Trust me. It makes a difference when watching movies.
I would recommend this to a friendRated 4 out of 5 stars
NOTICEABLE DIFFERENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much improvement over basic tv speakers. Adds a lot of depth to movies and tv shows. It's not going to blow the doors down or be a surrounded sound theater, but is a fine addition.
I would recommend this to a friendRated 5 out of 5 stars
amazing sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.beyond pleased with the sound bar and sub! my old tv sounds amazing now and would never believe it's coming from such an easy to set up and small system well worth it!!
I would recommend this to a friend- Cons mentioned:Bass
Rated 3 out of 5 stars
This is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is ok for the price. I was hoping the subwoofer was more powerful. Speakers a clear sounding but not as much bass I would expect.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Polska:
Thank you for your review of this Samsung soundbar.
Your experience and feedback are important to us and we will share your thoughts about the bass with our product team.
Should you need assistance or have questions or wish to troubleshoot subwoofer output, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Rated 4 out of 5 stars
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the bar is sharp looking and easy to mount. The sound is great, however sometimes it keeps cutting out. It may be operator error or plug isn't good. but I do love the remote!
I would recommend this to a friendRated 5 out of 5 stars
Adds much needed sound to any tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes any tv viewing experience more immersive. Any new tv by itself simply cannot match the sound quality and volume of this soundbar. Highly suggest with any Samsung tv.
I would recommend this to a friendRated 5 out of 5 stars
Great sounding setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really impressed with the quality of sound out of this system. It is easy to link up Bluetooth items like a tablet. It is also easy to set up right out of the box.
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar Quality is Outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Sound Bar to enhance the sound of my Samsung 65”, Curved TV. It offers options for the sound like theater, standard and volume.
I would recommend this to a friend







