Customer Ratings & Reviews
- Model:
- HW-K550/ZA
- SKU:
- 4924902
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the excellent audio experience it provides, while others appreciate the simplicity of setting it up. However, some users have expressed concerns about the bass performance, Bluetooth connectivity, volume level, and compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Big sound, small footprint
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a tad skeptical about this at first, but once installed and tweaked... WOW! I never expected this much sound from such a small package.
I would recommend this to a friendGood sound good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with everything about my Samsung sound bar except I didn't get all of the mounting hardware I need to mount it on the wall. Bummer!
I would recommend this to a friendGood clean sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad system. Black Friday deal. Blue tooth pairing can be tricky. Sub out of the box was blown. Returned for another one and all is well.
I would recommend this to a friendGreat Sound improvement over tv speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a much improved sound now vs the built in tv speakers. being of the same brand it was easy to connect via blue tooth with my TV.
I would recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were moving into a new home so I decided to go and purchase a new theater system. Let me just say I was coming from a Bose but didn't want to pay Bose prices. Well although the product looks nice and I like the Bluetooth feature I am not impressed. The sound bar sounds good but if you're looking for bass and want to enjoy it as if you were at the theater then this is not for you. Needless to say I returned it and purchased a Bose system.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Ronnie:
Thank you for your review of this Samsung product.
I am sorry to hear that you had issues with this model and have returned it.
Should you ever decide to give Samsung products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email.
Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
- Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this item has great sound and is easy to hookup, it is not controllable by my Samsung tv remote
I would recommend this to a friend Superior product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung product delivers great sound at an affordable price. And since it's Bluetooth, there aren't wires running across the floor.
I would recommend this to a friendIt sounds good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds good, just not as good on surround sound as a true 5.1 speaker configuration. The rear speaker set you can get works well though.
I would recommend this to a friendSounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to eliminate the separate volume control and be able to only use my Samsung tv control. But I like the sound bar and subwoofer.
I would recommend this to a friendGREAT product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is amazing along side the great sound the install is quick and easy. Very simple and painless. Recommended for great sound.
I would recommend this to a friendgreat sound for so small equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This audio system really impressed at the store and continues to impress at home great buy, highly considering the two rear speakers also
I would recommend this to a friendGreat sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the three channels. Can definitely tell a difference as compared to our two channel sound bar we have. Voices are much crisper sounding.
I would recommend this to a friendWorks well in medium area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great in a medium size room. The sub is enough for movies and better for music
I would recommend this to a friendI bought this for a gift for my son-in-law.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Christmas gift for my son-in-law and they like it so much I am going to purchase the sound bar for myself very soon.
I would recommend this to a friendSound addition without so many wires.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With plaster walls and no easy access to add surround, this sound bar with the optional wireless rear speakers was a good solution for us.
I would recommend this to a friendAwesome sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one over the 2.1 version it was the better bang for the buck. Super awesome sound quality. Really makes a huge difference.
I would recommend this to a friendEasy setup great sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was easy to install, the sub woofer is wireless and can be placed anywhere in the room. The overall sound quality is fantastic.
I would recommend this to a friendWe can hear every breath
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had thought about getting the less expensive model, but this was encouraged and we don't regret the choice. Easy to assemble and use.
I would recommend this to a friendexcellent for voice recognition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.welcome addition to our livingroom. provides us with features that allows use to increase voice sounds while reducing backround noise.
I would recommend this to a friendSound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our home--brings the sound for the TV throughout our large room. Makes a huge difference versus the TV's normal saound
I would recommend this to a friend