Customer Ratings & Reviews
- Model:
- HW-K650/ZA
- SKU:
- 4925400
to a friend
Customers are saying
Customers admire the 3.1-Channel Soundbar System with Wireless Subwoofer for its exceptional sound quality and easy setup process. Many users appreciate the convenience of the wireless subwoofer and find that the soundbar offers great value for its price. While some customers wish for more bass, the compact size of the soundbar is also seen as an advantage.
This summary was generated by AI based on customer reviews.
Great Bar, Terrible Subwoofer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this bar to connect with my 70" Samsung TV. Im going to be returning it after trying to adjust everything and reading forums due the the subwoofer not being loud at all. For this price and the size of the thing I expected ALOT more. The bar is great 10/10 but the subwoofer is terrible. I have $50 basic computer speakers that deliver more bass out of a box 1/4 of its size. At first I thought I was doing something wrong with the settings, but after playing around with them for 2 hours and going through updates im over it. I consider myself a pretty techy person and if I couldn't improve my experience through a significant amount of effort then Samsung is doing something very wrong with this end user product. For example. I installed Philips hue lights throughout my house along with an august smart lock and servos on my blinds. I used IFFTT to connect them all to my amazon alexa and now have my whole house setup through voice commands. If I had this amount of problems with the soundbar then Samsung is messing up. I highly suggest everyone pass on this bar and get something more user friendly Its sad because im a Samsung fan too. But as a techy, this should be doing wayyyyy better
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Kato83:
Thank you for your review of this Samsung product. Your experience and feedback are important to us and we will share your thoughts with our product team.
Should you need assistance or have questions, please reach out to Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
There are better options.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I will be taking this back. I'm not entirely happy with it and will probably upgrade to a better one.
No, I would not recommend this to a friend