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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1795 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers admire the 3.1-Channel Soundbar for its exceptional sound quality, describing it as excellent and a significant improvement over TV speakers. The easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about volume control and connectivity issues, the overall sentiment is positive, with customers praising the soundbar's price-to-quality ratio and powerful bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,795 reviews
  • Rated 5 out of 5 stars

    Great look and sound for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a fairly large family room and this sound bar and woofer do a great job filling the room with clear sound. It connected quickly to our Samsung TV. Also easy to connect via Bluetooth to a phone if you want to play music through it. We have had no issues with the woofer losing connectivity. For the price you can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, works great and sounds great.....

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price................................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this product sound good and recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making some baby's to this sound bar gets me hard.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up nice full sound .Bluetooth works great

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good Deal & Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great quality especially for price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the soundbar, there was nothing wrong with it I just didn't think it sounded good with the Samsung TV I had. So Im going to look for a different one. I'm sure it would work fine for other samsung TV's but not mine. I was told it would sound good with a Q80 series TV , they were wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Easy to link to TV... great sound and light.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok but not worth more than 250

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied with my purchase. Bass is definitely weak compared to my older Polk audio soundbar. I feel like it’s definitely not worth 250 plus dollars though. I was contemplating on trying out 5.1 vizio soundbar at the 200 dollar price range but then again I might just go for the JBL because you definitely can’t go wrong with JBL. I’m pretty mad that Best Buy was supposed to send my 2 rear speakers with my soundbar and they lost it in transit. I’ve waited 2 weeks for it and I finally called customer service and they said they’ll express ship it since it was their fault. Still waiting on my rear speakers. I have my soundbar hooked up to the hdmi arc and it connected to my Samsung TV instantly which is great but you have to get your settings correct to each thing you watch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JDeuce,

      Thank you for your review of this Samsung HW-T650 Soundbar. I am very sorry that you are not completely happy with the bass performance.

      There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.

      2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Easy to set up. Nice size. Not too large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound var

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Samsung tv but the sound is so low. Decided to buy a sound bar. I was looking at a different sound bar and an employee came to help. He steered me to this one saying it was a better sound bar and on sale for $100 cheaper. This thing has amazing sound and I don't have to turn the TV up to 100 to hear it lol

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass and treble. Fills the living room with sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry level soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will do the trick if you’re wanting to step up your basic audio experience. Sounds good, easy to use and gives you the lows & mids you’re probably missing (and makes you wonder how you’ve gone so long without them). Quite simply, the soundbar makes watching everything more enjoyable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over-priced Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre sound from an over-priced sound bar. I got this on sale but I'd be pretty unhappy if I'd paid the full $399 retail price. Woofer isn't packing much bass and the bar isn't putting out much volume. I bought this to replace what I thought would be equivalent to my Sony HTCT780, which went bust. Although the HTCT780 retailed higher by almost $100 (at the time), this bar clearly couldn't even closely match the quality. Also, the HTC780 has (3) HDMI outs compared to the (1) that this bar has. That means I have to spend an additional $50-$100 anyway to get additional HDMI ports because...who just needs ONE HDMI out these days?! As I write this, I want to give it two stars but I knew it was (1) HDMI port out prior to purchase. Buyers remorse.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Standard,

      Thank you for purchasing the Samsung HW-T650 Soundbar and for your review. I am very sorry that you are not happy with the volume of your soundbar. Simply changing the Digital Output Audio Format to PCM can help. You may want to try changing the Digital Output Audio Format to PCM.

      This can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)

      If your Digital Output Audio Format isn't set to PCM, like for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 5.1 or 7.1), whereas PCM provides great sound quality for stereo speakers.

      If you don't have a surround system, you will probably want to select PCM. You'll get much louder volume that way, and potentially better sound quality.

      There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
      1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button in.

      2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.

      For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Makes tv watching so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar the quality of sound is too notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect. The sound was absolutely wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 3.1-Channel 340W Soundbar with 6.5" Wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so surprised how easy it was to hook up and when turned on started working without any other difficulties. We are happy with the sound. It works off optical hook up on ours, we have a Sony TV and sometimes sound will drop off if switching channels, but toggle back, it comes back on. We're not concerned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung quality, looks, and fit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and connect to my Samsung TV, but I'm honestly not thrilled with the sound. Maybe there's nothing better you can get for crisp highs and lows in a soundbar, but I got this set as an open box, and it looks good.

    I would recommend this to a friend