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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1795 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the 3.1-Channel Soundbar for its exceptional sound quality, describing it as excellent and a significant improvement over TV speakers. The easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about volume control and connectivity issues, the overall sentiment is positive, with customers praising the soundbar's price-to-quality ratio and powerful bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,795 reviews
  • Rated 5 out of 5 stars

    Great sound for my home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect solution for my office. Smaller room approx 11x12 and it allows me to listen to music or watch TV with amazing sound while I am working from home. Complements the Samsung TV that was also recently purchased for the room. It was budget friendly too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for your first soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed this sound bar as long as we had it. It didn't do what we thought it was going to do for us. Luckily Zel and Manny from the Geek Squad and told us what we needed so we got a sonos instead but we were happy with the Samsung for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround your room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker surround systen nice bass output wireless sub is a plus for placement in proffered location. It fill the room with sound the center speaker is a plus it makes it easier to hear the tv at lower volumes. The Bluetooth allows phone connectivity for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 percent satisfaction!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is very compatible with Bluetooth devices and allow easy access for audio play on various devices. The overall sound is very strong and clear leaving a cinematic feel during movie night. Bought this as a gift for someone special and he absolutely loves it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is super easy to set up and provides amazing sound quality and sound level if you're so inclined to really crank the volume on it. It also supports bluetooth connectivity so easy to connect to your phone or Ipad and use to stream music to your room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung HW-T650 Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Samsung smart TV and wanted to match the speaker system with the TV. It was simple to install and I am pleased with the performance of the unit. Sound is good and dialogue clear, there are different settings or you can allow the speaker to decide which mode is best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really hard to say what the sound bar sounds like I’ve had the TV a week today and I still don’t have sound coming through the sound bar of energy squats been here three times they don’t know what they’re doing right now I’m on hold trying to get through to the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Cow the thump is real

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beast right here works very well for me. Whatever it does to distinguish the sounds are pretty amazing. Dialog is clear and when it need to deliver the boom, it does! Had to remember that I have neighbors. I caught it on sale and I am pretty happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very pleased.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another sound bar but it had seen better days. When I purchased a new tv I decided to replace it. WOW what a difference. I am going to purchase the rear speakers to go with it. I recommend this to anyone looking for a high quality with a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice soundbar. The only downside is at time it loses connection to the TV and goes in and out. That may be because we have it bluetoothed to the TV and not hard wired. But listening to music and movies, the quality is nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing, Not as good as an AV receiver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my father as a Christmas gift so that he could hear the dialogue better when he watches tv. Upon setting it up, we discovered that the speaker on the tv ( Samsung UN65MU800D) provided better sound for this purpose. The TV sound was louder and clearer. Using the tv speakers the sound was loud enough between levels 12-20. Using the soundbar, the sound was loud enough between levels 40-90 and the dialogue was muddled no matter what sound setting was being used. This makes absolutely no sense to me. I have tried all of the sound modes, I have tried to connect the soundbar to Samsung smart things with no luck. Since this can connect via HDMI, I was surprised that there is no video interface for adjusting the settings like my Onkyo TX/NR-777 has. I have not discovered a way to increase the volume on just the center channel like you can on every AV receiver that I have ever owned since 1995. Maybe you can make more adjustments in smart things, but I cannot get it to connect. I had gone with the Samsung soundbar due to it being easier to teach my dad how to use it, being as the Samsung remote for his tv is similar and can control it to some degree. This experience has reinforced my opinion that an AV receiver is the best option for high-quality sound for watching tv. I should have gotten him an AV receiver like I wanted to but for some strange reason, there is a shortage of them due to COVID. I would suggest to Samsung to add a video interface or an app for your phone or tablet so that you can adjust the sound for your need. I would also strongly suggest the ability to adjust the volume of the center channel in a similar way that an AV receiver has. Being as about 70% of all dialogue comes through the center channel, being able to adjust it so that the center channel is 3 to 5 dB louder than the right and left channels is extremely helpful in making the dialogue clearer for the viewer. I picked this specific soundbar because it has a center channel, the inability to adjust the center channel is extremely disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi babyhuey,

      Thank you for purchasing the Samsung HW-T650 Soundbar and for your review. Your feedback is very important to us and will be shared with our product team.

      Your soundbar is designed with a dedicated center channel speaker for crystal-clear dialogue. Connecting your soundbar via HDMI will give you the best audio. There are 2 ways to connect your soundbar using HDMI: either by connecting a device to your soundbar, or by using ARC (Audio Return Channel).

      To connect your soundbar and a device using HDMI:
      1) Make sure the TV, soundbar, and device are turned off. Then, connect one end of an HDMI cable into any HDMI port on your TV (make a note of which one). Next, connect the other end to the HDMI OUT port on your soundbar.
      2) Connect a second HDMI cable from the HDMI OUT port on your cable box or video game system to the HDMI IN port on your soundbar.
      3) Turn your device on. Then, turn the soundbar on and press Source or Function to change the soundbar to HDMI.
      4) Turn the TV on and press Source or Function to change the TV to the HDMI port that you connected the soundbar to in Step 1.
      5) You will see a picture from the device on your TV, and hear audio from the soundbar.

      To connect your soundbar with HDMI ARC:
      1) Power on your TV and soundbar
      2) Connect one end of an HDMI cable into the HDMI IN (ARC) port on your TV. Connect the other end into the HDMI OUT (TV-ARC) port on your soundbar
      3) Change the source on your soundbar to the D.IN. setting. After a few seconds, "TV ARC" will appear on the soundbar's display, and the TV will transfer audio through the soundbar.

      I hope this tip helps improve your audio. Should you need further assistance, please contact Samsung Customer Support at:

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Lots of boom, dialogue is nice and clear. My only complaint is odd EQ: the bar has a number of sound modes but all sound very muddled in the center speaker except Game mode. I can't wait to buy the surround sound and complete the system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Center channel added life to dialog. Versatile soundbar. Sub-woofer is smaller size than others I have had but this one has more output. Very easy to pair with the sub and with any other BT device.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this product. The volume was just as lame as the one on my tv, the bass was not impressive either. I ended up returning it and going with the Samsung QT60.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Soundbar,

      Thank you for sharing your review of the Samsung HW-T650 soundbar. I am very sorry that your experience with this soundbar was less than perfect, and you have decided to exchange it for a different model. Thank you for being a loyal Samsung customer.

      Your feedback regarding this model is important to us and will be shared with our internal teams.

      Should you have questions or need assistance with settings, setup, or features, with your new Samsung soundbar, please know we are always here to help.

      For further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Floor Vibrates

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound system. When I first connected the unit I didn’t really think that the subwoofer was working, until I walked upstairs and felt the floor vibrating. Even got this as An open box and it still didn’t disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We can finally hear the dialogue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems like it's doing the trick. We bought this to use with a new Samsung TV and made a good choice on both items. We're still learning some of the adjustments on the remote control but it's a whole new world watching movies now. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound bar for the money. Offers a wide sound field and just enough bass. I would have liked to be able to control the center channel independently as on some content its subdued. All in all a very nice product. I recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar isn't the best sounding. I found it to be not as loud as what I was looking for, however it is only a 3.1 surround.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Was just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this soundbar to go with my LG CX Oled tv. I got a good price on it during the holidays. The sound was just ok. Dialogue was clear and there was some additional bass, but I didn’t really notice a big difference between the soundbar and the internal tv speakers. In some cases, I heard more surrounding background sound with the tv speakers than the soundbar, which seems to prioritize dialogue over background noise. This may be a good soundbar if your TV has very weak speakers or if you have trouble hearing dialogue clearly, but I ended up returning and will look for something else.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi jaag111,

      Thank you for purchasing this Samsung HW-T650 Soundbar featuring a dedicated center channel for clear dialogue and a wireless subwoofer for deep bass. I am sorry to hear that you are not completely happy with performance.

      Your soundbar features Smart Sound Mode to automatically analyze your content and optimize sound settings for the best audio delivery. You can also select from STANDARD, SURROUND SOUND, GAME, SMART, or DTS VIRTUAL:X effects by pressing the SOUND MODE button on the soundbar remote.

      You can further adjust TREBLE and BASS via the SOUND CONTROL button (looks like a gear symbol).

      I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at:

      1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great Surround Performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar by itself is great, but paired with the wireless/wired surround speakers, it’s a great 5.1 system. I think it’s a touch higher quality than anything in the vizio lineup in this price range, but make sure you wait for a sale.

    I would recommend this to a friend