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Customer reviews

Rating 4.4 out of 5 stars with 1795 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers admire the 3.1-Channel Soundbar for its exceptional sound quality, describing it as excellent and a significant improvement over TV speakers. The easy setup process is also widely appreciated, making it a user-friendly choice. While some users have concerns about volume control and connectivity issues, the overall sentiment is positive, with customers praising the soundbar's price-to-quality ratio and powerful bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,795 reviews
  • Rated 2 out of 5 stars

    Decent overall but not good with movies/dialogue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent soundbar but under performs for the money. For general TV viewing, gaming, or music the T-650 works great. But if your issue is not being able to hear dialogue, especially in movies, this is not the soundbar for you. The does a terrible job with dialogue. The center speaker is very under powered/unbalanced to the output from the other speakers in the soundbar. The sub-woofer is decent but not great. If Samsung were to ask me, I'd suggest they either redesign this. It is not a good sound bar for the money. Loved it on day one because it is an improvement over the built-in TV speakers but, it only took playing the first movie to see the shortcomings of this system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The woofer does not help me. I have a hearing problem. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soundbar - Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase a Samsung Soundbar b/c it seemed that our Samsung Smart TV could not project loud enough sound. I find the soundbar to be temperamental in that it will adjust the volume when it feels like it. Even then when the sound is louder, it is not clear. For the price, I thought it would be a better quality sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jogger65:

      Thank you for purchasing the HW-T650 soundbar and for your review. I am sorry you are experiencing volume fluctuations between different apps. It could possibly be a source issue. You may want to try Smart Sound. The soundbar analyzes the content in real time and automatically provides the optimal sound field based on the characteristics of the content.

      Press the Sound Mode button on your remote control and select Smart Sound.

      I hope this improves your sound experience. Should you need further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG, Available 8AM -12AM EST (7 Days a Week)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Nice soundbar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality without the annoyance of a ton of bass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have it one week without complaints or issues. Does what it is supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meet all expectations.. Highly recommend to all customers... Keep up the good work BESTBUY team..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit heavy on the bass.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice addon for our second tv in the bedroom. Thanks Bestbuy and Geek Squad.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not what i expected, not happy at all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this sound bar. I thought it would be a louder, crisp clear sound, from my previous samsung sound bar I was upgrading, that I have had for 10 years. But not a huge difference st all. I had the volume 100 max on the soundbar, the t.v. volume is way higher. Paying more is not always the best quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store is conveniently located in associates know the products were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but it Is well expended money. It is capable to make the desired difference when watching tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 3.1 channel sound bar is an excellent device. My TV never sound so good.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth is fantastic and the sound is great! I can't complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase my electronics from best buy for good material and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung HW-T650 3.1ch Soundbar with 3D Surround Sound (2020) - Black. Works well as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds great looks great Added wireless speakers even better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great sound bar but the price is a little high for what you are getting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product by Samsung! The quality crisp sound makes you feel like you're in a theater!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase gives me a cinematic feel whenever this device is used. Really love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking soundbar, easy to setup. very good sound but wish it was louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I like the low profile of the bar and the full sound with subwoofer.

    I would recommend this to a friend